District Trade and Customs Compliance Manager

Expeditors•Columbus, OH

13h

About The Position

The District Trade and Customs Compliance Manager (DTCM) supports and administers Expeditors’ Trade Compliance program across a district. The role promotes a positive, collaborative, and solutions-oriented compliance culture in branches, provides training and assessments, monitors branch workflows, escalates and helps remediate non-compliance, and keeps district personnel informed about applicable trade laws and regulatory changes. The DTCM also supports customer-facing activities that explain the company’s Trade Compliance program and works with regional, service-provider, and product teams to train and review high-risk service providers.

Requirements

Passion for Trade Compliance and doing the right thing.
Proficiency in English and one of the local languages spoken in the district.
At least three years at the Company or similar experience in the trade and customs field.
Demonstrated understanding of applicable Trade Compliance laws and regulations.
Training in Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness under U.S. law and the laws of other jurisdictions implementing U.N. Sanctions.
No objection to a background check, as permitted by applicable law.
Passing score on the IATA/FIATA examination.
Dangerous Goods certification(s).
Security Protocol training, such as C-TPAT, AEO, STP, or another applicable security protocol.
Product- or Service-specific export, import, and/or operational training or certification; this may include existing or anticipated certification or specific DTCM certification developed in the future.
U.S. Customs Broker license or a similar license in a non-U.S. country, where available.

Responsibilities

Promote a positive, understandable, and solutions-oriented Trade Compliance environment in district branches, presenting compliance as an integral part of customer service and business success.
Build collaborative relationships across the district and support branch and district Trade Compliance, following guidance from the RTCM and DTC.
Serve as an instructor for at least 50% of annual training credits and administer the Company Trade Compliance program according to its objectives, policies, and procedures.
Visit district branches regularly to provide Trade Compliance training, train personnel on escalation procedures, and periodically assess employees’ Trade Compliance aptitude.
Report training, file-review, and assessment deficiencies to the RTCM in a timely manner.
Assess preventive controls and non-compliance detection measures; monitor branch workflows; implement corrective actions as instructed; and run daily, weekly, and monthly import/export compliance reports, escalating anomalies as required.
Implement preventive controls and detection monitoring in accordance with Company policy and applicable laws, rules, regulations, and directives, and understand district departmental performance related to Trade Compliance.
Follow Company escalation procedures to resolve identified non-compliance and provide regular performance, risk, and regulatory updates to the DM, RTCM, and Product Managers.
Assist with remediation plans to correct non-compliance with applicable trade laws, rules, regulations, and directives.
Stay current on applicable Trade Compliance requirements in the district and communicate changes to the DTC and RTCM; prioritize training on emerging compliance issues with the RTCM.
Participate in staff training and Company-wide Trade Compliance efforts, including installing, reviewing, assessing, and reporting on preventive measures and detection monitors.
Review audit results and other findings with Department Managers and key district personnel, and forward findings to the RTCM and DTC for trend analysis and improvement opportunities as required.
Serve as a Trade Compliance resource for district employees and support branch meetings, sales meetings, and sales calls to explain the program to customers and reinforce the company’s commitment to 100% Trade Compliance.
Work with the Regional DTC, RTCM, Service Provider Management, and Product teams to identify high-risk service providers in high-risk locations and deliver Service Provider Compliance Requirements Training.
Work with Service Provider Management and Product teams to review, assess, and potentially audit high-risk service providers to ensure they meet their compliance commitments to Expeditors.