District Service Development Manager

Sunstate Equipment Co., LLC • Henderson, NV

4d • Hybrid

About The Position

This role will have a high emphasis on Developing, Training and Supporting Technicians. This position will be a local point of contact with the Regional Service Manager for fleet and shop maintenance and repair related items. This role requires high level collaboration and communication skills. The District Service Managers receive a lucrative compensation and benefit package, including company vehicle, annual bonus, health insurance, paid-time-off, 401k plan and fun work environment.

Requirements

• 10 years background as a technician with preferred leadership and training experience.
• Previous shop and service management is preferred.
• Own tools and be willing to add to personal tool inventory.
• Perform advanced troubleshooting/diagnoses to both repair and teach the repair of equipment and components.
• Possess leadership, delegation and organizational skills.
• Possess customer relation skills.
• Have working knowledge of construction rental and delivery equipment.
• Maintain a cooperative working relationship with all co-workers especially mechanics and Branch Managers.
• Possess and maintain a valid driver’s license.
• Possess and maintain a good driving record.
• Be able to use; Word, Excel, Outlook and other computer programs.
• Have a clear understanding of the systems on construction equipment to include; Electrical, hydraulic, pneumatic, drive train and new electronic controlled engines and transmissions.
• Have the ability to read electric, hydraulic and pneumatic schematics and relay that information as needed.
• Ability to work closely with vendors on challenges that arise on quality of product and cost of supplies to keep the fleet operational and in good working order.
• Have a clear understanding of Federal DOT laws and standards.
• A good working knowledge of OSHA and ANSI regulations regarding aerial equipment.
• Must be able to meet performance, productivity and efficiency standards.
• Focus will be technician skillsets such as Electrical, Hydraulic, Diesel and Gas Engine and Mechanical diagnostics and repair.
• Travel will be required and will typically be 2 weeks out of the month.

Nice To Haves

• leadership and training experience
• Previous shop and service management

Responsibilities

• Developing, Training and Supporting Technicians.
• Serve as a local point of contact with the Regional Service Manager for fleet and shop maintenance and repair related items.
• Assist the Branch Managers in the mechanic hiring process, including interviewing and recommending wages.
• Evaluate and recommend training needs for mechanics to the Regional Service Manager and local Leadership Team, including scheduling manufacturer and branch-level training.
• Assist with warranty issues for the fleet in their region, reporting on updates and findings to the Regional Service Manager.
• Assist Branch Managers with customer damages and failure analysis, and ensure repair solutions are implemented.

Benefits

• Company truck, cell phone, and laptop provided
• Bonuses on a monthly AND quarterly basis
• 401K Matching
• Amazing Benefits package
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
• health insurance
• paid-time-off
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed