District Operations Manager

Core & Main • Saint Charles, IL

1d • Hybrid

About The Position

The District Operations Manager (DOM) is a key operational leader responsible for scaling capacity, driving consistency, and strengthening operational discipline across all branches within the region. This role enhances the effectiveness of the Regional Director (RD) and District Managers (DMs) by owning critical operational processes, improving inventory integrity, and ensuring field execution of corporate initiatives. The DOM ensures every branch operates with excellence, adheres to SOPs, and maintains strong operational health — enabling DMs to spend more time with customers, talent, and growth activities. The DOM exists to increase operational capacity, improve and standardize operational performance, ensure strong inventory control and audit readiness, drive adherence to SOPs, D365 processes, and operational best practices, support execution of national and regional initiatives, and free the RD and DMs from tactical operational work so they can focus on strategy, customer relationships, and talent development. This role is designed to be a force multiplier — not a firefighter. The DOM fully owns and leads inventory integrity, investigations, and follow-through, SOP compliance across warehouse, receiving, and branch operations, cycle counts, returns processes, receiving discipline, and operational accuracy, branch audit preparation, execution, scoring, and corrective action plans, D365 process compliance and troubleshooting of operational workflows, warehouse flow, safety standards, and operational efficiency, and readiness and field execution for corporate and regional initiatives. The DOM is also responsible for regional operational scorecard management and reporting. The DOM collaborates with DMs on operational components of sales enablement, coaches Branch Managers around operational excellence, supports training programs in coordination with the RD and corporate ops, and helps DMs identify opportunities to improve branch efficiency and consistency. The DOM does not own sales performance or strategy, personnel decisions or hiring/firing, customer escalations unrelated to operational execution, HR matters or employee relations, or final decision-making authority on branch leadership issues. This clarity ensures the DOM strengthens the region rather than becoming a catch-all resource. A disciplined operating rhythm ensures regional operational excellence and prevents fire-drill work patterns. Success in the DOM role is reflected through improved inventory accuracy and audit scores, increased SOP and D365 compliance across branches, more consistent operational performance across the region, stronger execution of initiatives with fewer delays and re-work, reduced operational issues requiring RD or DM involvement, and higher overall “Operational Health” scores. The DOM enables the region to run with discipline, consistency, and operational excellence.

Requirements

• Strong branch operations background (warehouse, receiving, inventory, audits)
• Demonstrated history of SOP compliance and operational consistency
• Prior leadership experience in operations-heavy environments preferred
• Experience with D365 or comparable ERP systems is an advantage
• Mincron and D365 experience
• Highly disciplined operator with a deep respect for process
• Credible, respected, and trusted in the field
• Calm under pressure with strong situational judgment
• Strong pattern recognition — able to see root causes, not just symptoms
• Coachable and able to coach others
• Naturally structured and organized
• Comfortable holding others accountable
• Teaching and instruction excellence

Nice To Haves

• Prior leadership experience in operations-heavy environments
• Experience with D365 or comparable ERP systems
• Mincron and D365 experience

Responsibilities

• Inventory integrity, investigations, and follow-through
• SOP compliance across warehouse, receiving, and branch operations
• Cycle counts, returns processes, receiving discipline, and operational accuracy
• Branch audit preparation, execution, scoring, and corrective action plans
• D365 process compliance and troubleshooting of operational workflows
• Warehouse flow, safety standards, and operational efficiency
• Readiness and field execution for corporate and regional initiatives
• Regional operational scorecard management and reporting
• Collaboration with DMs on operational components of sales enablement
• Branch Manager coaching around operational excellence
• Supporting training programs in coordination with the RD and corporate ops
• Helping DMs identify opportunities to improve branch efficiency and consistency

Benefits

• Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed