District Operations Manager - New Orleans
About The Position
Daikin Applied is seeking a District Operations Manager for our district in New Orleans. This role offers the opportunity to make an impact and shape your career by providing progressive supervision and service operations oversight to the district service office. Daikin Applied is passionate about growth and believes in the importance of including and engaging diverse people, perspectives, and ideas to achieve its best. This is an exciting journey at Daikin Applied, where innovation and excellence drive every endeavor. The position is located in office (Rose, LA 70087) and requires travel to job sites as needed.
Requirements
- Bachelors degree or equivalent work experience.
- 6+ years of related work experience in the commercial HVAC industry or related field.
- 4+ years of prior experience managing technicians or employees in a similar role through, including direct or indirect leadership.
- Extensive knowledge of HVAC design, systems, applications, and energy saving solutions.
- Demonstrated success in strategically leading business units.
Responsibilities
- Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
- Supports sales through involvement in job quotation and estimation.
- Approve estimates for scope of work, labor hours and material. content, assess profit risk of jobs, control material and labor costs, and provide feedback to the District Manager.
- Establish project timelines and meet with customers to communicate and coordinate project schedule.
- Manage projects, assign personnel, oversee ordering of equipment and material, and assure that proper customer signoffs are secured per corporate policy requirements.
- Oversee quotation of call-in work, transactional sales, and assign work as needed to ensure that quotes are delivered to customers on a timely basis.
- Provide consistent interface with current customer base and establish effective working relationships in order to identify additional selling opportunities.
- Ensure that maintenance contract commitments are fulfilled and inspections completed on time while providing input to Service Coordinators on scheduling activity of technicians.
- Support the district under direction of District Manager.
- Work with the technician team to generate pull-through service and repair work on existing house accounts.
- Manage Tech Tip program and lead customer care initiatives.
- Work with Account Managers and District Manager in order to resolve customer issues, including customer visits.
- Provide weekly job status, revenue, and warranty recovery report to DM.
Benefits
- Non-logoed company vehicle with most expenses paid.
- Multiple medical insurance plan options + dental and vision insurance.
- 401K retirement plan with employer match.
- Paid time off and company paid holidays.
- Paid sick time in accordance with the federal, state and local law.
- Tuition Reimbursement after 6 months of continuous service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
