District Manager - GTA/Southwestern Ontario
About The Position
Knix is a movement that’s transforming how people feel in their skin, aiming to make everybody feel comfortable and confident. With a fast-growing retail footprint across Canada and the U.S., Knix is looking for a District Manager to lead a portfolio of stores, inspire high-performing teams, and elevate every customer experience. The District Manager will be at the forefront of driving sales growth and leading a passionate team toward exceeding goals. This role oversees the performance and operations of a group of retail stores across multiple cities, reporting to the Director of Retail Operations. The District Manager will play a key role in shaping store culture, driving performance, and scaling customer experience across their region.
Requirements
- 2+ years in multi-unit retail leadership experience, ideally in apparel, lifestyle, or customer-centric environments.
- Proven track record of leading high-performing teams and delivering strong financial results.
- Experience managing P&L, labor planning, and store operations at scale.
- Strong analytical, organizational, and communication skills.
- Ability to travel regularly between stores within your region.
- A passion for Knix’s mission and a commitment to inclusive leadership.
Responsibilities
- Ensure all stores deliver on operational standards, visual merchandising guidelines, and brand experience.
- Implement systems and tools to drive efficiency and consistency across locations.
- Foster a culture of accountability, safety, and continuous improvement.
- Optimize scheduling and payroll, and analyze performance data to drive sales and profitability.
- Partner with Store Managers to develop and execute business plans aligned with KPIs and company goals.
- Identify growth opportunities and implement strategies to improve conversion, ATV, and other key metrics.
- Lead, coach, and develop a high-performing team of Store Managers.
- Support hiring, onboarding, and talent development across stores.
- Foster a values-driven culture grounded in inclusion, integrity, and performance.
- Champion the customer experience by ensuring consistency in service and brand standards.
- Use customer insights and feedback to shape strategies that deepen loyalty and retention.
- Support and model community engagement and grassroots marketing efforts.
Benefits
- 100% of the premiums for extended health and dental plans from your first day for permanent full-time employees
- Access to mental health support through Employee Assistance Programs via Dialogue (virtual coaching, therapy, and counseling)
- Paid Parental Leave plan (tops up salary to 80% for eligible permanent, full-time employees)
- RRSP matching program for permanent full-time team members
- 50% discount on Knix products
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
