District Manager
About The Position
The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient, high-quality service. This position reports directly to the Service Manager and has an annual base pay of $65,000. The role involves overseeing delivery and service routes, managing schedules and territory coverage, developing route drivers and service team members, addressing escalated customer concerns, and enforcing company safety policies, applicable DOT regulations, and operational procedures. The work includes frequent travel within the branch area and operating vehicles on public roads, as well as working at customer locations and in loading areas of an industrial laundry facility, Service Center, or depot. Employment is contingent upon successful completion of background and safety-sensitive drug screening.
Requirements
- At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
- At least 1 year of direct leadership or supervisory experience.
- Strong communication, customer service, and conflict resolution skills.
- Valid driver's license and a driving record free of chargeable accidents, speeding, safety, or other violations.
- Must be at least 21 years old.
- Ability to recognize colors, sizes, and types of products and to count, add, and subtract accurately.
- Successful completion of background and safety-sensitive drug screening is required for employment.
Responsibilities
- Oversee daily execution of delivery and service routes to ensure accurate and efficient customer service.
- Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
- Lead, coach, and develop route drivers and service team members to drive performance and accountability.
- Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
- Promote and enforce company safety policies, applicable DOT regulations, and operational procedures.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision coverage
- Flexible spending account (FSA) and health savings account (HSA)
- Life insurance and disability insurance
- Vacation, sick time, and holidays
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
