District Manager

HMC (Hotel Management and Consulting, Inc. (HMC))•Newington, CT

10d•$80,000 - $90,000

About The Position

Hotel Management & Consulting is seeking a District Manager to provide leadership and oversight for numerous hotel properties. The role includes responsibility for property budgets, revenue, expenses, sales and marketing, staffing, operational controls, guest satisfaction, security, and compliance with established procedures. The company describes its culture as performance-based, balancing hard work with respect for personal life. It is a small, efficient team and offers equal opportunity and merit-based advancement. The position is at-will, and job duties may be changed by the company. Reasonable accommodation may be provided to qualified individuals with disabilities. The company is a drug-free workplace and participates in E-Verify following a favorable hiring decision.

Requirements

Ability to multitask.
Strong verbal, written, and organizational skills.
Frequently sit, stand, talk, and hear; stand for prolonged periods; climb ladders and stairs repetitively; kneel and squat repetitively; and lift, push, and pull up to 50 pounds repetitively.
Occasionally lift office products and supplies weighing up to 20 pounds.

Nice To Haves

Bachelor's degree or equivalent experience.
At least 1 year of experience in marketing, outside sales, or business development.
At least 5 years of experience in hotel general management.
Local candidates preferred.
Bilingual English/Spanish preferred.

Responsibilities

Develop, administer, and control revenue and expense budgets.
Manage monthly inventories, including ordering and receiving goods.
Analyze profit-and-loss and general ledger statements, and submit P&L variance reports promptly.
Review hourly employee hours and address issues with general managers.
Review and approve transmittals, front-office paperwork, and reports.
Authorize direct-bill accounts with a supervisor and monitor accounts receivable administration.
Maintain vendor relationships.
Facilitate property lead-management processes and complete weekly sales and marketing objectives.
Ensure sales leads are actively managed and won.
Maintain relationships with target accounts, grow industry-specific business revenue, and retain accounts.
Build and maintain rapport with competitive properties, the City Convention and Visitors Bureau, the Chamber of Commerce, and other lead and client sources.
Review studio inventory management to maximize revenue.
Interview and hire general managers.
Conduct general manager performance reviews.
Review hourly team-member disciplinary procedures and documentation.
Apply progressive discipline, including termination, to address team-member performance.
Ensure guest satisfaction and resolve complaints.
Ensure team members are trained to follow procedures in the event of a property emergency or accident.
Follow appropriate cash-control procedures.
Ensure properties meet the security needs of residents.
Respond to requests from the immediate supervisor and provide regular follow-up.
Ensure uniform standards are followed throughout locations.