District Manager

Hydration RoomLos Angeles, CA
$85,000 - $95,000Hybrid

About The Position

Hydration Room is transforming the way people approach wellness through IV and injection therapy and preventive care. With over 50+ clinics across California, we’re now expanding into —and we’re looking for a District Manager to help lead that growth. This is your chance to join a fast-growing, patient-focused company where you’ll have the opportunity to shape clinic operations, build strong teams, and make a real impact in the communities we serve. If you're passionate about health, leadership, and helping people feel their best, we’d love to have you on our team. Job Summary: The District Manager will be supervising retail and non-medical operations within a multi-unit portfolio of clinics by planning strategies and consistent implementation to achieve results. We are seeking an experienced retail operator with extensive sales and customer service history.

Requirements

  • 3–5+ years of multi-unit leadership experience in healthcare, wellness, hospitality, or a service-driven environment.
  • Demonstrated success leading, coaching, and developing teams at scale, not just managing metrics.
  • Strong ability to build trust, set expectations, give feedback, and hold teams accountable with consistency and empathy.
  • Experience driving revenue through service excellence, team capability, and customer loyalty.
  • Comfortable using data and KPIs as diagnostic and coaching tools rather than primary motivators.
  • Hands-on, field-oriented leadership style with strong communication and relationship-building skills.
  • Must be able to operate a motor vehicle to drive between assigned district clinics.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Developing and implementing operational goals to support local and company initiatives.
  • Developing, implementing, and ensuring all non-medical staff receive onboarding orientations and training at clinic locations.
  • Hiring, coaching, counseling, disciplining and assessing the job performance of all non-medical staff at clinic locations, including to ensure employee compliance and performance with company policies and standards, and coordinating with human resources where necessary.
  • Arranging and overseeing the schedules of Wellness Coordinators and other staff within their assigned area.
  • Collaborating with medical operations and leading Shift Lead Wellness Coordinators to assess and resolve customer needs.
  • Collaborating with medical operations to address all cross-functional responsibilities.
  • Assessing productivity of multiple clinic locations including but not limited to NPS (Net Promoter Score), membership sales, customer volume and implementing strategies to increase productivity.
  • Overseeing and managing financial metrics of all assigned clinics including assessing and distributing employee tips and ensuring proper cash handling practices are followed.
  • Collaborating with the marketing department to execute local clinic marketing, B2B partnerships, special events, and outreach projects.
  • Coordinating with the Facilities Manager to assess and resolve facilities/maintenance issues throughout assigned district clinics.
  • Managing non-medical inventory for all assigned district clinics.
  • Performing Wellness Coordinator or other staff duties at assigned clinics only when necessary.

Benefits

  • Competitive pay
  • A fun, growing workplace where you can promote health and wellness in your community!
  • Free IV/Injection perks program
  • Paid time off for full time employees
  • Participation in a 401k program for full time and part time employees
  • Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees
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