AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE

Amtex Insurance & Constitution General Agency LLC•San Antonio, TX

5d•$45,000 - $75,000•Onsite

About The Position

The District Manager is responsible for managing multiple locations with agents designated within a geographic zone. This role involves screening, interviewing, and hiring new agents, promoting a positive attitude to ensure excellent customer service, and managing staff members by setting goals, providing performance evaluations, and offering training and guidance. The District Manager will also monitor agents for attendance and disciplinary issues, create weekly work schedules, handle escalated customer service issues, and direct and observe agents to ensure performance and customer service levels are met.

Requirements

Bilingual (AMTEX INSURANCE)
Insurance Producer License (Preferred)
Life Insurance License (Preferred)

Nice To Haves

Insurance Producer License
Life Insurance License

Responsibilities

Manages multiple locations with agents designated within a geographic zone
Screen applicants, interview, and hire new agents
Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
Create and implement weekly work schedule for agents
Handles any escalated customer service issues that may arise
Direct and observe Agents to ensure performance of tasks and customer service levels are being met