AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE

Amtex Insurance & Constitution General Agency LLC•Houston, TX

6d•$45,000 - $75,000•Hybrid

About The Position

This role involves managing multiple insurance agency locations within a designated geographic zone. The District Manager is responsible for hiring, training, and managing agents to ensure excellent customer service and performance. The position requires a proactive approach to staff management, including setting goals, conducting evaluations, and addressing disciplinary issues. The role also involves creating work schedules, handling escalated customer issues, and ensuring performance standards are met.

Requirements

Bilingual (Spanish/English) is required for this role.
Must have a valid driver's license.
Must have reliable transportation.
Must be able to travel within the assigned territory.
Must be able to work rotating weekends and as needed.
Must be able to work in-person, in the field, and in an office setting.

Nice To Haves

Insurance Producer License (Preferred)
Life Insurance License (Preferred)

Responsibilities

Manages multiple locations with agents designated within a geographic zone
Screen applicants, interview, and hire new agents
Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
Create and implement weekly work schedule for agents
Handles any escalated customer service issues that may arise
Direct and observe Agents to ensure performance of tasks and customer service levels are being met