District Manager - Northeast (Boston, MA)

PUMA•Boston, MA

6d•$90,200 - $122,430•Onsite

About The Position

The District Manager is responsible for recruitment, training, development, and succession of high-performing, results-driven Management. This role directly ensures that the District consistently achieves or exceeds sales, KPIs, and profitability goals through effective short and long-term planning and expense control. The District Manager guarantees high standards of customer experience within the District in accordance with PUMA’s Brand Values and service standards. They will recruit, develop, retain, and leverage results-driven Store Managers who achieve or exceed sales, KPI, and profitability goals while offering the highest levels of customer service. The role involves developing, managing, and monitoring the succession plan for the District with results-driven individuals, both internally and externally, who are able to relocate. The District Manager is responsible for ensuring training programs are successfully completed to drive results within the District and accountable for ensuring payroll goals are achieved and controllable operating expenses are within budget. This position analyzes business performance, customer profiles, and buying trends of individual stores within the District to impact and drive business. They are responsible for Loss Prevention education, training, awareness, and compliance within the District, and oversee and manage all marketing events within the District. The District Manager ensures the execution and maintenance of all Visual Guidelines and guarantees the visual presentation of the District always meets or exceeds PUMA standards. They ensure compliance of District stores concerning Policies & Procedures, Operational core competencies, and key accountabilities. The role involves providing the Regional Manager and Senior Retail Management with a monthly summary of business-impacting initiatives. The District Manager creates innovative business opportunities, identifies ways to drive sales within the District, and ensures action is taken to achieve and maximize opportunities. Travel to stores within the District is required 100% every month. Availability to work non-traditional hours, including evenings, weekends, and holidays, is necessary. The role contributes to planning and/or participates in Store Manager Meetings as required.

Requirements

4 - 5 years’ management experience in a focused, customer service-oriented retail environment, with 3 years in a supervisory/management role
Proven ability to exceed sales goals, reason through complex issues, analyze data using insights to drive store performance, and adapting to new retail trends, processes and systems to enhance customer and operational efficiency
Demonstrated ability to build and develop strong teams, including presenting to large groups
Demonstrates effective communication
Strong organizational and time management skills
Possess demonstrated results providing effective employee relations coaching and counseling
Computer skills, basic know-how about MS Office programs
The ability to constantly walk and move about is required
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
Ability to lift/carry, push/pull up to 30 pounds regularly

Responsibilities

Responsible for recruitment, training, development and succession of high performing, results driven Management
Directly responsible for ensuring that the District consistently achieves or exceeds sales, KPI’s and profitability goals through effective use of short and long term planning and expense control
Guarantee consistent high standards of customer experience within District in accordance with PUMA’s Brand Values and service standards
Recruit, develop, retain and leverage, results driven Store Managers who will achieve or exceed sales, KPI’s, profitability goals while offering the highest levels of customer service
Develop, manage and monitor the succession plan for District with results driven individuals both internally as well as externally, who are able to relocate
Responsible for ensuring training programs (required per the Role), both Domestic and Global, are successfully completed to drive results within the District
Accountable for ensuring that payroll goals are achieved and controllable operating expenses are within budget
Analyze business performance, customer profiles and buying trends of individual stores within District, to impact and drive business
Responsible for the Loss Prevention education, training, awareness and compliance within District
Oversee and manage all marketing events within District
Responsible for ensuring the execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the District always meets or exceeds PUMA standards
Ensure compliance of District stores concerning Policies & Procedures, Operational core competencies and key accountabilities
Provide Regional Manager and Senior Retail Management with monthly summary of business impacting initiatives
Create innovative business opportunities and identify ways to drive sales within District and ensure action is taken to achieve as well as maximize opportunities
Required to travel to stores within District 100% every month
Availability to work non-traditional hours which include evenings, weekends, holidays
Contributes to planning and or/participates in Store Manager Meetings as required