District Manager

USA TODAY Co. • Knoxville, TN

7d • Onsite

About The Position

USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. If you are a California resident, you acknowledge that by applying for a job with us, this California Job Applicant Privacy Notice will apply to our collection, use, and disclosure of your personal information. To connect with us, visit www.usatodayco.com

Requirements

• Ability to establish working relationship with all levels within the organization.
• Ability to meet deadlines in a fast-paced environment
• Strong interpersonal, organizational and communication skills.
• Ability to work with minimal supervision.
• Ability to work varied hours, including late nights/early mornings, weekends and holidays, due to nature of the business performed.
• Customer first orientated
• Strong interpersonal organizational and administrative skill
• Ability to problem solving on a high level
• Analytical ability
• Good communication Skills
• Dexterity
• High school graduate or equivalent; some college preferred
• Previous experience in a newspaper setting is preferred
• Comparable education and experience will be considered
• Proficiency in Microsoft Office Suite preferred

Responsibilities

• Ensure the efficient distribution of products through specific assignments involving route restructuring, consolidation, splits, divisions, or other means, designed to maximize volumes while limiting expense exposure.
• Ensure goodwill between company and independent carrier force and ensure carrier compliance with contract terms, taking appropriate action, under the guidance of the Distribution Supervisor, when contract terms are violated.
• Responsible for recruiting for carrier route vacancies, including whether and when to place advertisements in the newspaper or to use other methods for independent contractor recruitment.
• Responsible for upholding independent contractor performance standards for customer service, and to assure that all products are delivered by the proper time and in the proper condition as called for in the carrier contract.
• Responsible for ensuring subscriber satisfaction with delivery of all products. Provide recommendations to supervisor for service improvements.
• Responsible for investigating and responding to concerns of independent contractor carriers regarding compensation or billing issues.
• Responsible for ensuring that a current contract with all required documentation is on file for all independent contractors in the assigned district

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED