District Manager

Alsco Uniforms•Doraville, GA

6d•Hybrid

About The Position

We are Alsco Uniforms, a worldwide leader in the uniform and linen rental industry since 1889. We are committed to making every aspect of the customer experience better and are seeking driven professionals with ambition to grow within our company. Join our team and build your career with Alsco Uniforms! The District Manager is responsible for meeting or exceeding service goals in the management of a district of routes. This role reports to the Service Manager. A District Manager may manage a service center, and if the service center has more than 7 routes, the DM is classified as a Senior DM.

Requirements

Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
Demonstrate excellent skills in customer service and route sales.
Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.

Responsibilities

Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
Lead their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
Follow written and verbal instructions and perform other tasks as directed by supervision.
A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.
Work with and support other service personnel as required by supervision.