District Manager, East Coast Outlets

Swarovski

2d • Hybrid

About The Position

This role is open to applicants based in the Northeast. In this position, your main duties may include but are not limited to the following: Managing sustainable sales performance within their District and ensuring sales and profitability targets are met Updating, maintaining and implementing processes/guidelines and providing feedback to global teams Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover Securing delivery of the brand experience Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines Providing feedback loops and reviews on own and partner stores Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

Requirements

• Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment
• Minimum 3 years’ experience in a store management role
• Advanced numeracy, literacy and verbal communication skills
• Willingness to travel in the assigned area up to 100% of working time
• A solid understanding of Sales, Marketing, HR, Merchandising on retail store level
• Strong customer service focus and relationship building skills

Responsibilities

• Managing sustainable sales performance within their District and ensuring sales and profitability targets are met
• Updating, maintaining and implementing processes/guidelines and providing feedback to global teams
• Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity
• Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover
• Securing delivery of the brand experience
• Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines
• Providing feedback loops and reviews on own and partner stores
• Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed