District Manager Hardee's (3920)

Hardee's•Kirksville, MO

21d

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams across the district and ensures that each team fulfills its responsibilities and meets expectations. The role supports restaurant operations, guest satisfaction, team development, financial performance, compliance, and food safety. The District Manager travels to assigned store locations 4–5 days per week.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions; multi-unit restaurant experience is preferred, including full-service, fast food, or convenience settings.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Able to stand for long periods, work around high temperatures and others in close quarters, move throughout the restaurant and observe operations and Team Member performance, lift up to 50 pounds comfortably, work with various cleaning products, and perform at a continuous high pace under pressure while maintaining quality and speed standards.

Nice To Haves

Multi-unit restaurant management experience, including full-service, fast food, or convenience settings.

Responsibilities

Ensure district Team Members are trained, motivated, and empowered to deliver total Guest satisfaction.
Evaluate each restaurant’s QSC standards, provide regular improvement feedback and coaching, and conduct periodic inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ performance against clearly communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare Team Members for promotion, and match management skills and abilities to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Model positive business and personnel management practices for the team.
Negotiate district vendor contracts and follow the company approval process.
Uphold food safety, food handling, and sanitation requirements to protect Guests and Team Members.