District Manager, Calgary

Circle KCalgary, AB
Onsite

About The Position

We are currently hiring for a District Manager in Calgary, AB to join our Western Canada Operations Team. Reporting to the Operations Director, the successful candidate will be responsible in overseeing the efficient and profitable operation of approximately 10 – 13 stores. This role is critical in maintaining network stability and an integral part of our business unit. You will act as a liaison between our stores and Support Office working in partnership with our District Managers, Corporate Store Managers, and our Business Partners to oversee the effective execution of company directed programs, promotions, and marketing initiatives. The importance of this role is highlighted by our extensive training program, which prepares our District Managers for what they face in the field.

Requirements

  • Requires a minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.
  • Must have demonstrated leadership abilities, superior communication skills and resourcefulness.
  • Customer Service oriented, emotionally intelligent with excellent people skills.
  • Must be proficient in Microsoft Word, Excel and PowerPoint.
  • A current valid driver’s license with a clean abstract is required to operate company vehicle.

Nice To Haves

  • Bachelor’s Degree in business, marketing or related field preferred or equivalent combination of post-secondary education and experience.

Responsibilities

  • Support a group of store operators (10-13) on all aspects of store operations. This includes controls, promotional activity, paper flow, community involvements, store inspections and overall performance.
  • Prioritize customer service, engagement and expediently resolve escalated customer concerns.
  • Conduct district meetings, deliver training initiatives and inform store operators of directives.
  • Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
  • Monitor sales, competitive pricing, sales incentives and promotional programs.
  • Execute all security, mystery shop, as well as health and safety programs.
  • Comply with all company standards and adhere to government legislation, such as ESA and WCB at each location.
  • Actively participate in recruitment, selection and development of store operators and corporate managers.
  • Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
  • Ensure operational compliance with franchised Subway Restaurant locations.
  • Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
  • Communicate all required information and reports through proper channels.
  • Contact and control outside services, as required.
  • Follow merchandising programs, store sets, and participate in store renovations.
  • Any special projects, as directed.

Benefits

  • Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
  • Pension Plan
  • Share Purchase Plan
  • Paid time off, including vacation days, sick days, and personal days
  • Employee Discounts
  • Training and Development
  • Recognition and Rewards
  • Mentorship Program
  • Scholarship Program
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