District Manager

Lucky Lincoln Gaming LLC•Collinsville, IL

6h•Onsite

About The Position

Lucky Lincoln Gaming is seeking a District Manager to be a front-line owner of partner success, revenue retention, and in-location execution across a high-impact portfolio of gaming locations. This is a field leadership role with real responsibility, visibility, and upside, offering a base salary, benefits package, and an incentive program with uncapped commission potential. The District Manager will own a portfolio of 20+ gaming locations representing approximately $6MM in annual revenue, serving as the primary point of contact for location owners. Responsibilities include partner satisfaction, account retention, helping stores grow, executing marketing and promotional programs, driving new sales, and ensuring sites perform to standard. This role combines sales, marketing, account management, and field operations, requiring frequent travel to respond to issues, support service needs, build trust, and drive results.

Requirements

2–4 years in field marketing, account management, sales, or customer-facing roles
Comfortable owning a book of business with revenue accountability
Strong relationship builder and hands-on problem solver who becomes a trusted partner to location owners
Data-aware and comfortable using dashboards and CRM tools
Familiar with Illinois gaming environments or eager to learn quickly
Energized by field work and frequent local travel

Responsibilities

Own relationships with assigned locations and serve as the primary point of contact for our location owners
Increase district revenue through new sales and local partnerships
Drive account retention, contract extensions, and support new sales by strengthening partner relationships and identifying growth opportunities
Support location owner store growth through promotions, layout recommendations, and player engagement strategies
Execute in-location marketing for installs, grand openings, promotions, and ongoing player engagement
Act as first responder for service-related issues, including machine performance concerns, escalations, and urgent location needs
Perform minor service repairs and basic troubleshooting on machines when needed to protect uptime and player experience
Coordinate with Operations and Service teams to resolve complex or escalated machine issues quickly
Identify NTI and performance opportunities using dashboards, reports, and field observation