District Manager

Grocery TV•Phoenix, AZ

10h•Remote

About The Position

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com. GTV is looking to add a hands-on District Manager who can build store relationships and maintain and service our displays regionally. This is an excellent opportunity for seasoned District Managers who love their job's hands-on aspects. You oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in their local designated market area (DMA). You will work closely with our Field Manager as well as the Retail Operations Manager within the market you will be servicing. The GTV team is primarily based here in Austin, with a handful of remote employees. For this role, we're looking for someone who is able to travel to the stores 4 days a week (10 hours per day) to help serve our clients.

Requirements

Ability to lift boxes up to 100lbs
Valid drivers license and access to reliable personal vehicle
Store Manager or multi-store manager for at least 3 years
Comfortable using common tools (power drill, clamps, screwdriver and similar)
Good communication skills when coordinating with team members and customers
The ability to climb ladders when installing equipment
Physical stamina when standing or kneeling for extended periods of time
Willingness to train on company-specific technical equipment
Problem-solving skills to handle repairs and equipment issues during service calls
Good customer service skills when working directly with customers

Responsibilities

In-store support and troubleshooting, which includes: Building and leveraging store relationships to increase effectiveness at scale
Checking power source
Resetting devices
Removing and replacing devices
Working via phone with GTV Operations team to identify issues and alternative solutions for resolution
Picking up equipment to be shipped back to GTV HQ
Be in stores Monday – Thursday & solving connectivity issues
Travel to one or more DMA’s as needed
Air travel to other DMA’s for maintenance & installations as needed