District Manager Hardee's (0123)

Hardee's•Fort Madison, IA

21d

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district and ensures each team performs its job responsibilities and meets expectations. The role focuses on guest satisfaction, restaurant quality and standards, management development, financial performance, marketing, compliance, vendor contracts, and food safety. The District Manager travels to assigned store locations 4–5 days per week.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions, preferably with multi-unit restaurant experience in full-service, fast food, or convenience operations.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.

Nice To Haves

Multi-unit restaurant experience, including full-service, fast food, or convenience operations.

Responsibilities

Ensure district team members are trained, motivated, and empowered to deliver total guest satisfaction.
Evaluate each restaurant’s QSC standards, provide regular feedback and coaching, and conduct periodic restaurant inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to team members.
Evaluate the performance of General Managers and GMITs against clearly communicated standards and expectations.
Provide appropriate and effective counseling or discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare team members for promotion, and match management skills to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Serve as a role model in business and personnel management.
Negotiate district vendor contracts and follow the company contract approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and team members.