District Manager

JCPenney•Los Angeles, CA

2d•Onsite

About The Position

The District Manager will ensure that each General Manager is equipped to deliver sales, profit, engaged associates & an exceptional customer experience. This role involves overseeing business performance, coaching and developing General Managers, leading teams, and ensuring brand execution across the district.

Requirements

Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
Provides opportunities for associates to participate in decisions affecting the company.
Builds a diverse, high performing team, invests in their capabilities, and provides development opportunities and experiences.
Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.

Responsibilities

Review targeted reports and store processes to identify sales and profit benchmarking opportunities across the district & within the region.
Understand the competitive landscape by observing and studying other companies to learn about current initiatives/strategies.
Assess General Managers and leadership team to determine talent opportunities and impact on store performance.
Engage General Managers in discussions regarding their own strengths to leverage and opportunities to develop along with how better to lead and engage their teams towards extraordinary performance.
Assess talent across the district leadership teams to develop session plans.
Ensure the use of company training tools are being fully utilized and teams are held accountable.
Shape the culture of the stores by modeling core values and leadership capabilities across store teams.
Consistently use and champion technology to impact team efficiency and the customer experience.
Create a work environment throughout the stores that inspires team members to do the best work of their lives.
Set clear expectations and drive accountability by taking immediate action on performance issues within the team.
Embody and articulate the vision of the brand.
Review and evaluate the execution of store environment standards and the customer experience.
Encourage team to engage and support their local community through store or company initiative.
Consistently meet established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance.