District Manager - Amtex Auto Insurance
Amtex Insurance & Constitution General Agency LLC•Fort Worth, TX
•Hybrid
About The Position
Amtex Auto Insurance is seeking a District Manager to oversee multiple locations and agents within a designated geographic zone. This role involves managing staff, ensuring excellent customer service, and handling escalated issues. The ideal candidate will be responsible for hiring, training, and performance management of agents, as well as creating work schedules and monitoring agent performance and adherence to company policies.
Requirements
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Responsibilities
- Manages multiple locations with agents designated within a geographic zone
- Screen applicants, interview, and hire new agents
- Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
- Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
- Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
- Create and implement weekly work schedule for agents
- Handles any escalated customer service issues that may arise
- Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Benefits
- LIFE INSURANCE
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Commission pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
