District Manager
About The Position
The District Manager leads a team of managers and sales professionals across retail branches in a defined geographic region. The role drives results through talent management, behavior-based coaching, and development of direct and indirect reports to help them reach their potential and meet business objectives. The District Manager connects retail branches with support areas and works with product and line-of-business partners to benefit customers and achieve sales and financial results. The position oversees recruiting, hiring, and training, and ensures adherence to FTE staffing model guidelines within assigned markets. It is accountable for district financial performance and budget adherence, growing the customer base, and increasing the number of customers who consider U.S. Bank their primary financial institution within Consumer and Business Banking. The District Manager demonstrates agility, serves as a role model for customer experience, and promotes and participates in the local market and community.
Requirements
- Bachelor's degree or equivalent work experience.
- Five or more years of banking and/or retail management experience.
- Four or more years of management experience.
Nice To Haves
- Proven ability to lead and influence leaders across multiple locations in a multi-site environment.
- Strong strategic and operational management skills with a demonstrated track record of driving results at scale.
- Experience managing and/or overseeing high-volume retail branches, including understanding their operational complexity, staffing demands, and performance expectations.
- Advanced understanding of branch financials and business acumen, and knowledge of financial products and services.
- Strong analytical, decision-making, and problem-solving skills.
- Effective written and verbal communication skills across a variety of methods and settings, with considerable tact and diplomacy.
- Ability to provide timely and helpful information across the organization and encourage open expression of diverse ideas and opinions.
- Ability to engage in difficult conversations, listen with empathy, and de-escalate situations.
Responsibilities
- Lead managers and sales professionals across a group of retail branches in a defined geographic region.
- Drive business results through talent management strategies, behavior-based coaching, and development of direct and indirect reports.
- Act as a liaison between retail branches and support areas, leveraging relationships with product and line-of-business partners to benefit customers and achieve sales and financial results.
- Oversee recruiting, hiring, and training, and ensure adherence to FTE staffing model guidelines in defined markets.
- Manage district financial performance and budget adherence.
- Grow the customer base and increase the number of customers who are central to U.S. Bank within Consumer and Business Banking.
- Model customer experience and promote and participate in the local market and community.
Benefits
- Healthcare (medical, dental, and vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
- Pension
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What This Job Offers
Job Type
Full-time
Career Level
Manager
