District Manager Hardee's (2703)

Hardee's•Quincy, IL

10d

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district. The role ensures each team carries out its responsibilities and meets expectations. The District Manager supports restaurant operations, develops and evaluates management teams, monitors business performance, and helps ensure that restaurants deliver guest satisfaction while following company policies and legal requirements.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions; multi-unit restaurant experience, including full-service, fast food, or convenience, is preferred.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Ability to stand for long periods, work around high temperatures and in close quarters, move throughout restaurants, lift up to 50 pounds comfortably, work with cleaning products, and perform at a continuous high pace under pressure while maintaining quality and speed standards.

Nice To Haves

Multi-unit restaurant experience, including full-service, fast food, or convenience.

Responsibilities

Ensure all Team Members in the district are trained, motivated, and empowered to deliver total guest satisfaction.
Evaluate each restaurant’s QSC standards, provide feedback and coaching, and conduct periodic inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure they are addressed promptly and effectively.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ performance against communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare Team Members for promotion, and match management skills to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Model positive business and personnel management practices for the team.
Negotiate vendor contracts for the district and follow the company approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and Team Members.