District Manager

The Paper Store•Saint George, UT

23d•$110,000 - $125,000•Hybrid

About The Position

TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating a space that sparks joy with every visit. As a District Manager, you will lead approximately 10–12 stores across New Hampshire and the northern Massachusetts market. You will be responsible for driving sales, developing high-performing teams, and creating outstanding customer experiences across your market. You will serve as a strategic business leader, coaching Store Managers to achieve results, build talent pipelines, and foster a culture where both associates and customers thrive. This role is responsible for delivering financial results, cultivating future leaders, and ensuring operational excellence across all locations. As the primary connection between the stores and Home Office, you will influence the success of the business through strong leadership, accountability, and a passion for developing people.

Requirements

Multi-unit retail leadership experience with a proven track record of driving results
Passion for coaching, developing, and mentoring leaders
Strong business acumen with the ability to analyze trends and make decisions
Excellent communication and relationship-building skills
Ability to influence and inspire teams across multiple locations
Strong organizational, prioritization, and time-management skills
Flexible schedule with the ability to travel throughout the district, including occasional overnights
College degree or equivalent combination of education and experience preferred

Responsibilities

Lead the Business: Drive sales, profitability, and key performance indicators across your district.
Analyze business trends and develop action plans to capitalize on opportunities.
Partner with Store Managers to identify growth opportunities and improve performance.
Ensure stores deliver exceptional customer experiences while achieving financial goals.
Manage district expenses, including payroll and operating costs.
Build High-Performing Teams: Recruit, hire, coach, and retain top talent.
Develop Store Managers through ongoing coaching, feedback, and succession planning.
Create a culture of accountability, engagement, and recognition.
Identify and develop future leaders within the organization.
Partner with Human Resources to effectively address employee relations matters.
Drive Operational Excellence: Ensure consistent execution of company standards, policies, and procedures.
Conduct regular store visits and provide actionable feedback and coaching.
Lead the successful rollout of company initiatives, programs, and process improvements.
Partner with Loss Prevention to maintain a safe and secure environment.
Ensure visual merchandising and operational standards are consistently achieved.
Communicate and Inspire: Serve as a trusted leader and brand ambassador for TPS Group Holdings.
Build strong partnerships with Home Office teams, landlords, and community partners.
Communicate priorities clearly and effectively across all levels of the organization.
Recognize achievements and celebrate team successes.
Inspire teams to embrace change and continuously improve.