District Manager - Wireless

Acosta • Springfield, MO

3d • Hybrid

About The Position

Coaches and develops a team of employees to provide merchandising evaluation via photo and service order review, premium customer service, dependable 360 knowledge, and a clear path of resolution and/or escalation via calls, chats, text, and email from Acosta & Premium employees as well as retail store associates/managers.

Requirements

• 2+ years of multi-unit / multi-location leadership - managing several stores or a district at once. Single-store management experience alone is not a fit for this role.
• Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends
• Clear communication skills and the ability to build relationships with store leaders and field teams.

Nice To Haves

• a proven wireless / telecom retail sales background.
• Bachelor’s degree is preferred.

Responsibilities

• Be a visible presence in the field, regularly visiting your stores, spotting what's working, and coaching your team in the moment
• Develop your people; coach, train, and mentor them into skilled sellers who know the products and connect with every customer
• Keep your stores fully staffed and ready to grow - own recruiting and hiring, and build a healthy talent pipeline with bench strength for what's next
• Team up with Talent Acquisition and store managers to stay ahead of staffing needs, cut vacancies, and welcome new hires with onboarding that sets them up to succeed
• Turn data into action; read the numbers with your team to uncover opportunities, work through obstacles, and sharpen execution across the district
• Keep the operation running smoothly; scheduling, inventory, cash controls, and in-store merchandising
• Build trusted relationships with store managers, and bring market insights and ideas back to senior leadership
• Set the tone with a customer-first, collaborative mindset, making thoughtful, ethical choices and working side-by-side with your team

Benefits

• Base salary plus monthly performance-based bonus
• Clear career growth with 1,300+ locations nationwide, real pathways to Regional Manager roles
• Health, life, and disability insurance; group health; paid time off; 401(k) with company match
• Tuition reimbursement and travel reimbursement
• Paid training to help you succeed from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Manager