Airline Lounges District Manager

Sodexo•Boston, MA

1d•Remote

About The Position

Sodexo Live! Airline Lounges is seeking to add a dynamic District Manager of Airport Lounge Operations for our Lufthansa Airlines client, to be based in the Boston, Newark, or Dulles area. This position will be remote based, with travel to the lounges estimated at up to 70%. The position works closely with our client while managing the daily operations of food production, and service in 3-5 Lufthansa Airlines lounges inside the airports. This candidate will have a strong financial background, and previous experience in multi-unit roles in corporate services and/or restaurants.

Requirements

2-3 years of multi unit leadership experience in a recognized restaurant or hospitality organization
prior fiscal accountability including budget forecasting
proven ability to control food and labor cost within the department
strong leadership and administrative skills (including the ability to successfully hire and train an exceptional staff)
ability to successfully foster strong client and customer relationships
have culinary production experience and a strong background in safety and sanitation compliance
can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Nice To Haves

have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
are open to a flexible schedule
will have oversight and continued innovation of catering and food service offerings

Responsibilities

Monitor operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.
Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.
Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.
Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.
Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention.