District Manager in Training

Grease Monkey•Chesnee, SC

1d•Onsite

About The Position

A Plus Automotive, founded in 2019, is seeking a District Manager in Training (DMT) to grow into a multi-unit leadership role. This is a hands-on leadership development role where candidates will learn POS systems, processes, and operations by running a store for 3-6 months. During this time, they will demonstrate their ability to lead a team, deliver results, and develop their replacement. Promotion to District Manager is earned by successfully operating a location, building a strong team, and consistently delivering performance. The company's vision is to build a profitable business by creating a positive employee experience, leading to exceptional customer experiences.

Requirements

Work 5 days / 55 hours per week in-store
Remain engaged and available as needed
Lead by example and build a team that enjoys their work
Increase sales, control costs, and drive profitability
Teach, train, coach, and motivate teams to achieve bonuses
Delegate effectively and follow up to ensure execution
Deliver consistent performance management
Ensure an outstanding customer and employee experience
Strong leadership and conflict resolution skills
Ability to listen, coach, and develop others
Self-motivated with the ability to work independently
High level of accountability for people, performance, and results
Strong communication and computer skills (Excel, email, text, Zoom)
Deliver an exceptional employee and customer experience
Recruit and staff for growth while maintaining labor control
Train and enforce adherence to processes and procedures
Prevent and resolve customer issues and damage claims
Achieve KPI targets: Sales, Customer count, Payroll cost, Profitability
Maintain a safe work environment for employees and customers
Facility and equipment maintenance
Store appearance and curb appeal
Recruiting and hiring
Fleet account growth and management
Completion of online training

Nice To Haves

Successfully running a store during training
Training and developing a capable replacement
Demonstrating strong leadership and consistent results

Responsibilities

Perform all General Manager duties while in training
Ensure all locations open on time and operate until scheduled closing
Ensure all locations are properly staffed for business needs, including key roles
Monitor and manage daily KPIs, including mid-day performance checks
Adjust operations as needed to improve performance and control labor
Send a daily recap email summarizing challenges, opportunities, and wins
Submit a weekly goal improvement plan
Act as a leader and motivator, maintaining high energy, positivity, and engagement
Hold team members accountable through recognition and corrective action
Handle escalated customer concerns, claims, and warranties over $100
Complete and manage all Personal Action Forms (PAFs) for employee changes
Recruit, hire, and continuously build a strong talent pipeline
Manage customer feedback and online reviews
Verify payroll accuracy weekly
Manage inventory and approve orders within budget
Maintain strong communication by responding to emails professionally
Build bench strength through cross-training and succession planning
Support and promote company initiatives, contests, and incentives
Ensure all administrative tasks are completed by Monday at 8 AM