District Manager in Training - Dining Services

Healthcare Services Group, Inc. • Olympia, WA

9d • $81,000 - $82,000 • Hybrid

About The Position

Healthcare Services Group (HCSG) is seeking a driven and ambitious District Manager in Training (MIT) to join their team. This role is part of an established company with over 45 years of experience in managing dining, housekeeping, laundry, and nutritional services within the healthcare market. The MIT program is a custom interactive program lasting approximately twenty (20) weeks, combining hands-on and computer-based training. The program focuses on preparing individuals to manage multiple accounts in an assigned territory, ensuring adherence to policies, procedures, and federal/state requirements. The role involves providing leadership and support to staff to meet dining services quality standards, inventory levels, food safety guidelines, and customer service expectations. It also includes maintaining accurate records, acting as a liaison between various stakeholders, ensuring safety protocols are followed, and maintaining consistent attendance and punctuality. The position requires a positive representation of HCSG through courteous and cooperative interactions, as well as positive engagement with residents and facility guests. Travel up to 75% is required for account visits and regional activities.

Requirements

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• High school diploma or equivalent is required.
• Two years of experience in quantity food production/service and personnel supervision are desired.
• Specialized training in Dining Services management and nutrition is desirable.
• Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes.
• Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
• Successful P&L and budgetary management skills.
• Exceptional organizational and time management skills with a proven track record of growing accounts.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Basic computer skills, including web-based reporting.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around cleaning products.
• Willingness to relocate and live in the assigned market.

Nice To Haves

• Bachelor’s degree in management or related field preferred.

Responsibilities

• Manage multiple accounts in an assigned territory according to policies and procedures and federal/state requirements.
• Perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary.
• Provide leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
• Conduct weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes.
• Maintain accurate income and expenditures, supplies, food, personnel, and equipment records.
• Run and review reports, approve payroll issues, review Employee Warning Notices, and assist/participate in the open enrollment process.
• Act as liaison between building Account Manager, Administrators, and HCSG staff.
• Communicate all directives effectively to managers from administrators and HCSG operational leadership.
• Utilize protective gear in all appropriate functions.
• Train staff on safe and proper mixing and cleaning solutions while adhering to all safety precautions.
• Address equipment/cleaning product needs and/or malfunctions in a timely fashion.
• Ensure established standards, safety, and quality guidelines are met.
• Follow infection control and universal precautions policies and procedures to ensure a sanitary environment.
• Follow proper reporting, isolation, and handwashing procedures/techniques.
• Lead training, quality control procedures, and in-servicing of housekeeping staff.
• Maintain consistent attendance and punctual arrival.
• Positively represent HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Engage in positive, pleasant, and tactful interactions with residents, staff, and facility guests.
• Travel up to 75% for account/facility visits and participation in regional activities.

Benefits

• FREE Telemedicine and Prescription Discount Program
• Medical, dental, vision, and other supplemental health plans (availability based on state)
• FREE access to Employee Assistance Programs for health, financial, and family services
• Employee Recognition Programs
• Going Beyond Assistance Fund (disaster relief organization)
• Paid Holidays and Vacation for eligible employees
• Early access to a portion of your earnings anytime through PNC EarnedIt
• Employee Stock Purchase Plan (available to eligible employees after two years of service)
• Nationwide Transfer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED