District Janitorial Supervisor

SIGNATURE CLEANING SERVICES INC•New York, NY

4d•$70,000 - $75,000•Onsite

About The Position

Signature Cleaning Services Inc. is a professional cleaning company dedicated to providing reliable, high-quality janitorial and housekeeping services for commercial and institutional clients. The organization focuses on maintaining clean, safe, and welcoming environments through consistent service standards and attention to detail. Signature Cleaning Services Inc. values team members who take pride in their work, communicate effectively, and support long-term client relationships. The company promotes safety, accountability, and operational excellence, offering opportunities for growth and development for supervisory staff. The District Janitorial Supervisor is a full-time, on-site role based in New York, United States, responsible for overseeing janitorial operations across multiple client locations. This role includes scheduling and supervising janitorial staff, conducting site inspections, and ensuring cleaning standards and safety protocols are consistently met. The supervisor will develop daily and weekly cleaning schedules based on facility needs, Process weekly janitorial team timesheets in Smartsheet and review all reported overtime hours. Prepare status reports on cleaning metrics, service issues, and upcoming maintenance needs, coordinate training, coach team members on best practices, and support housekeeping procedures to maintain quality and efficiency. Talent recruitment is key as you will spearhead job fairs and recruit and train janitorial teams. Daily tasks include responding to client requests, resolving service issues, monitoring supplies and equipment, and collaborating with management to improve processes and customer satisfaction. Manage supply and equipment inventory by ordering janitorial supplies, cleaning products, disinfectants, paper products, and equipment parts. This role will also support basic sales and account retention activities by identifying service opportunities and maintaining positive client relationships.

Requirements

Strong skills in janitorial services and housekeeping, with experience maintaining high cleanliness and safety standards
Effective customer service skills, including clear communication, issue resolution, and client relationship management
Training skills, with the ability to coach staff, deliver instructions, and reinforce standard operating procedures
Experience supervising cleaning or facilities teams, including scheduling, performance monitoring, and site inspections
Knowledge of workplace safety, use of cleaning equipment and chemicals, and compliance with relevant regulations
Strong organizational and time-management abilities, with attention to detail and reliability in meeting commitments
Attention to detail: Keen observational skills to catch missed areas, safety hazards, or equipment malfunctions that impact cleanliness and safety
Proficiency in all Microsoft Office applications is required for reporting
High school diploma or equivalent required
Valid driver's license and acceptable driving record required
Ability to lift and transport supplies and heavy equipment
Bilingual (English/Spanish) required for effective communication with field staff

Nice To Haves

Prior supervisory experience in janitorial or facilities services strongly preferred

Responsibilities

Overseeing janitorial operations across multiple client locations
Scheduling and supervising janitorial staff
Conducting site inspections
Ensuring cleaning standards and safety protocols are consistently met
Developing daily and weekly cleaning schedules based on facility needs
Processing weekly janitorial team timesheets in Smartsheet and reviewing all reported overtime hours
Preparing status reports on cleaning metrics, service issues, and upcoming maintenance needs
Coordinating training and coaching team members on best practices
Supporting housekeeping procedures to maintain quality and efficiency
Spearheading job fairs and recruiting and training janitorial teams
Responding to client requests
Resolving service issues
Monitoring supplies and equipment
Collaborating with management to improve processes and customer satisfaction
Managing supply and equipment inventory by ordering janitorial supplies, cleaning products, disinfectants, paper products, and equipment parts
Supporting basic sales and account retention activities by identifying service opportunities and maintaining positive client relationships