District General Manager (Vending and Coffee Services)

canteen•Edmonton, AB

About The Position

The District General Manager directs and manages operations to achieve short and long-term profit and total volume objectives and is accountable for client retention and revenue growth.

Requirements

Bachelor’s Degree combined with 5 to 10 years’ related experience and training; or equivalent combination of education and experience
Proven ability to lead, motivate, develop and performance manage a team
Analytical; comfortable working extensively with figures and amounts such as discounts, interest, commissions, proportions, and percentages
Demonstrated practical problem solving skills
Strong verbal and written communication and presentation skills
Proficiency with MS Excel, Word, Access and PowerPoint
Must have a valid driver’s license

Nice To Haves

Flexible for occasional overnight travel as needed

Responsibilities

Interpret and ensure compliance with policies, procedures and guidelines to promote consistent application within the district including Quarterly Customer Service Route Rides Quarterly, Grand Opening Events for New Business, Associate Annual Appraisals, Effective Route Scheduling, and other standard operational procedures added as needed
Ensure District is in compliance with Corporate retailing and purchasing programs as well as minimum standards by product category
With the Controller’s input and collaboration, develop accurate district budgets and forecasts
Analyze financial statements and flash reports for areas of profit improvement and recommend action
Provide operational perspective and quantify potential business opportunities, including review of computations and the validation of assumptions, to ensure proper ROI
Teach operators on how to better understand and use financial statements
Provide accurate and relevant data for operational reviews
Analyze existing accounts for opportunities to provide better service and generate a better financial return, including the proper optimization of assets
Establish and maintain effective client contact at the appropriate client level including identifying clients' needs, communicating account progress, promoting new Company programs and ensuring clients are aware of current applicable government regulations
Document business content of client meetings as well as schedule and coordinate placement and/or removal of equipment at accounts
Conduct and/or monitor customer, client and associate satisfaction surveys
Participate in the sales process, negotiate contracts and approve new business proformas.
Ensure consistent and equitable administration of human resource policies, procedures and guidelines to facilitate effective employee relations and support the preferred employer focus
Oversee Health & Safety meetings, work safely, promote safety and maintain a clean work environment
Recruit, train, assign, motivate, coach, recognize, develop and performance manage team
Establish and maintain effective community relations; participate in professional and civic activities and make appropriate public appearances