DISTRICT/CUSTOMER EXPERIENCE FIELD SPECIALIST

The Kroger Co. • Denver, CO

6d

About The Position

Ensure implementation and execution of best practices to properly staff/schedule the best talent to support front-end operational initiatives. Serve as a liaison for associates, managers, district team and division Retail Operations in the administration and compliance of all Front-End operational competencies. Responsible for training, development, and coaching of all front-end leadership roles. Work collaboratively with store management to identify store opportunities, analyze reports to improve customer shopping experience and develop action plans to address opportunities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Staffing/scheduling best practices
• Front-end operational initiatives support
• Liaison for associates, managers, district team, and division Retail Operations
• Administration and compliance of Front-End operational competencies
• Training, development, and coaching of front-end leadership roles
• Collaboration with store management
• Store opportunity identification
• Analysis of reports to improve customer shopping experience
• Development of action plans
• Demonstration of company core values (respect, honesty, integrity, diversity, inclusion, safety)

Responsibilities

• Ensure implementation and execution of best practices to properly staff/schedule the best talent to support front-end operational initiatives.
• Serve as a liaison for associates, managers, district team and division Retail Operations in the administration and compliance of all Front-End operational competencies.
• Responsible for training, development, and coaching of all front-end leadership roles.
• Work collaboratively with store management to identify store opportunities, analyze reports to improve customer shopping experience and develop action plans to address opportunities.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed