District Account Manager

Securitas•Orlando, FL

6d•Onsite

About The Position

Securitas Security Services USA, Inc. is seeking a District Account Manager in Orlando, Florida. This role is responsible for building and growing customer partnerships within an assigned geographic district, driving sustainable revenue growth by managing existing accounts, identifying new business opportunities, and delivering high-quality customer experience. The District Account Manager will partner closely with customers and internal teams to ensure solutions align with business objectives while consistently meeting customer needs and company goals. This includes managing client relationships through regular updates, supporting contract negotiations, onboarding, and ensuring service expectations are met. The role also involves leading and supporting account staffing by overseeing recruitment, training, scheduling, performance management, and retention of employees. Additionally, the District Account Manager will oversee operational and financial activities such as budgeting, payroll, scheduling, and authorizing account-related expenditures and resources, ensuring compliance and operational excellence.

Requirements

At least 18 years of age.
Associate’s Degree
3 years of responsible experience in the security industry and/or business management
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Ensures delivery of high-quality customer service.
Helps sustain client and employee retention.
Manage branch operations to achieve profitability.
Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Responsibilities

Manage client relationships by providing regular updates, supporting contract negotiations, onboarding, and ensuring service expectations are met.
Lead and support account staffing by overseeing recruitment, training, scheduling, performance management, and retention of high‑quality employees.
Oversee operational and financial activities including budgeting, payroll, scheduling, and authorization of account‑related expenditures and resources.
Ensure compliance and operational excellence.
Drive sustainable revenue growth by managing existing accounts and identifying new business opportunities.
Deliver high-quality customer experience.
Partner closely with customers and internal teams to ensure solutions align with business objectives while consistently meeting customer needs and company goals.
Fill in at lower levels when necessary while managing high-level responsibilities.