Distribution & Warehouse Operations Manager

QuidelOrtho•Rochester, NY

11d•Onsite

About The Position

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role As we continue to grow as QuidelOrtho, we are seeking a Distribution & Warehouse Operations Manager. The Distribution & Warehouse Operations Manager leads multi‑site warehousing (receiving, put‑away, storage, inventory control, picking/packing, shipping), 3PL overflow operations, and outbound transportation from the plants to North American distribution centers, as well as order fulfillment and distribution to one direct‑ship customer. The role ensures inventory accuracy, on‑time/accurate shipments, carrier performance, safety, and cost efficiency, and partners closely with Materials Management, Production Planning, Manufacturing, Customer Service/Order Management, Quality, EHS, Finance, IT/Systems, 3PLs, and carriers. Systems: SAP. This position is onsite in Rochester, NY Schedule: This is primarily a 1st shift position with oversight of all Rochester warehouses.

Requirements

High School Diploma or GED
7–10+ years in warehousing/distribution/logistics.
Demonstrated success with transportation to DC networks and direct‑ship customer fulfillment.
ERP/WMS/TMS proficiency (e.g., SAP IM/WM/EWM, TM, or equivalents); strong data discipline and master data acumen.
Working knowledge of OSHA, DOT/FMCSA, hazmat (as applicable).

Nice To Haves

Bachelor’s degree in Multi‑site responsibility.
Demonstrated success with transportation to DC networks and direct‑ship customer fulfillment.
ERP/WMS/TMS proficiency (e.g., SAP IM/WM/EWM, TM, or equivalents); strong data discipline and master data acumen.
Working knowledge of OSHA, DOT/FMCSA, hazmat (as applicable).

Responsibilities

Own the end‑to‑end execution from receiving through shipment: three plant warehouses, 3PL overflow, and outbound transportation to NA DCs/direct‑ship customer.
Build and lead high‑performing teams (including 1 Warehouse Supervisor), set standards of work, staff to plan, and develop cross‑training for flexibility.
Establish a tiered management system (daily/weekly/monthly) with visible KPIs and structured problem solving.
Oversee receiving, put‑away, storage/slotting, kitting/staging, picking, packing, and shipping.
Drive inventory accuracy via robust cycle counting, root cause analysis, and corrective actions.
Optimize layout, slotting, MHE, and racking to improve flow, safety, and productivity.
Ensure dock‑to‑stock and order cycle time targets are met.
Maintain SOPs, work instructions, 5S, and visual management.
Own transportation planning, tendering, appointment scheduling, and track‑and‑trace to NA DCs; manage exceptions proactively.
Lead carrier performance (tender acceptance, OTD, claims, cost/stop), and negotiate rates in partnership with Procurement (as applicable).
Ensure on‑time, in‑full and compliant shipments to the direct‑ship customer, including EDI/ASN timeliness, label/pack compliance, and chargeback prevention.
Manage freight claims and work with carriers and plants on corrective actions.
Partner with Production Planning to align daily/weekly shipping plans, constraints, and recovery plans.
Partner with Materials Management for inbound flow, GR/put‑away cadence, and to prevent stockouts/line‑downs.
Partner with Customer Service/Order Management on order promising, prioritization, and customer compliance.
Collaborate with Quality on nonconformance handling, holds, and disposition.
Coordinate Finance on budgeting, cost controls, and freight audit & pay.
Work with IT/Systems on master data (bins, HU/packing specs, shipping conditions), EDI, and system enhancements.
Ensure OSHA and site safety compliance, strict PPE and MHE practices, and lead incident investigations.
Maintain DOT/FMCSA compliance for carrier operations (where applicable); ensure hazmat procedures are followed if relevant.
Own business continuity and peak/seasonal scaling plans for logistics and warehousing.
Lead CI initiatives (Lean/Kaizen, 5S, standard work, SMED for changeovers in shipping/receiving).
Improve cost per unit, freight cost per pound/unit, and labor productivity while protecting service and quality.
Build and manage annual operating budgets (labor, MHE, supplies, freight) and capex (racking, MHE, automation).