Distribution Operations Manager

Best Buy • Staunton, VA

1d • Onsite

About The Position

The Distribution Operations Manager plans, directs, and manages the daily operations of the production control activities within a Regional Distribution Center (RDC) environment. This person develops policies and procedures for ensuring the flow of product and operations among the distribution center’s departments. Through use of various software systems and reporting, this role monitors key performance indicators. They seek out operational improvement opportunities and lead network-wide changes. They ensure company assets are being utilized efficiently. This includes labor and equipment.

Requirements

• 5+ years of demonstrated experience in leading teams and managing supervisors in the areas of business, military or related fields.
• 4+ years of logistics, operational, warehouse, inventory and/or customer service experience

Nice To Haves

• Associate or Bachelor's degree
• 2+ years of Warehouse Management Systems experience
• 5+ years Distribution Experience

Responsibilities

• Provides tactical direction and leadership to a large operations staff including supervisors within a regional distribution center (RDC).
• Ensures all performance, safety and quality policies/procedures are met for various departments through effective performance management programs.
• Provides support in solving problems and seeking process improvements.
• Utilizes people, tools, space and equipment effectively to meet required levels of service for internal and external customers.
• Hires, develops, coaches and advises leaders to support and lead employees by living and demonstrating Best Buy's values and leadership expectations.
• Manages the performance of third party vendors, including; transportation and/or home delivery to drive accountability for internal and external customers.
• Maintains effective and ongoing partnerships with customers both internally and externally by providing feedback and guidance in support of the overall customer service mission.
• Identifies operational improvement opportunities.
• Partners with corporate supply chain teams to lead or implement improvement initiatives.
• Actively participates in special projects, company initiatives, community building events, and other leadership duties as apparent or assigned.
• Planning, organization, and follow-up are essential to success.

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
• Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
• Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
• Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree