Distribution Team Lead- Receiving/inventory
About The Position
For over 25 years, our company has been dedicated to providing essential oil blends that address stress, pain, gut health, balance, and promote relaxation and relief from coughs and colds. We believe in a proactive approach to wellness, emphasizing natural solutions for long-term health. Recognized as one of Canada's fastest-growing companies, we are seeking diverse, purpose-driven individuals to join our team and celebrate global wellness. This is a fully onsite position requiring a five-day-a-week presence at the Distribution Center (DC). Reporting to the Operations Manager - DC Operations, the Distribution Team Lead - Receiving/Inventory is responsible for overseeing inbound and outbound operations within the DC, including e-commerce, inventory, and retail operations. The Distribution Lead acts as a liaison between leadership and the Distribution team. Daily tasks contribute to supplying retail stores and e-commerce customers with necessary products, ultimately fulfilling orders for our community members and supporting the overall success of the business. The Distribution Team Lead will provide training, direction, and guidance to functional teams and Distribution Associates, ensuring operational effectiveness. All Saje Team Members are expected to contribute to Saje's culture and maintain a positive environment for themselves and their colleagues.
Requirements
- 1-2 years warehouse experience in a leadership role
- Excellent attention to detail, accuracy is one of your key habits
- Takes initiative and proactively identifies potential set backs
- Team player who works productively with a wide range of people
- Manages time effectively and adapts quickly to changing priorities
- Understands and thrives in a fast-paced environment
- Able to multi-task and problem solve
- Able to lift/carry/maneuver heavy material or equipment (up to 50 lbs)
Nice To Haves
- Previous experience with WMS or similar programs is an asset
- Previous order fulfillment experience is an asset
- Forklift/order picker experience is an asset
Responsibilities
- Manage daily volumes and ensure work is readily available for team members throughout operational hours
- Work cross-functionally with internal departments and business partners to balance labour and workload to ensure all Distribution priorities are met daily
- Liaise with various teams/departments for escalated issues (CX, TX, Inventory, IT)
- Ensure all departmental functions are completed within set SLAs
- Ensure all departmental functions are completed with an efficient use of labour
- Proficiency in utilizing Dynamics A/X and Salesforce
- Ensure all associates meet required expectations and KPIs daily, providing feedback, coaching and re-training where necessary
- Ensure all departmental functions are completed in accordance with training and Standard Operating Procedures
- Assists with the creation of all documentation to support training and Standard Operating Procedures
- Ensure timely communication and escalation of any potential issues regarding people, functions, technology, labour requirements or safety hazards
- Identification and execution of continuous improvement opportunities in partnership with management
- Onboarding and training of new team members while providing support & coaching
- Ensure all team members are working in a safe manner
- Creates a team environment where all Team Members consistently experience a sense of belonging and inclusion
Benefits
- Pay range $20.00 to $22.00 per hour
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
