Distribution System Operator I (P: 103291)

FirstEnergy • Morristown, NJ

1d • Onsite

About The Position

This is an open position with Jersey Central Power & Light (JCP&L), a subsidiary of FirstEnergy Corp. The position is located in Holmdel, NJ, or Morristown, NJ, and reports under the general supervision of the Regional Distribution Control Center staff. Candidates must live within a 45-minute commute of the Holmdel or Morristown office. The estimated pay range is $87,210–$123,120.

The Distribution System Operator I monitors and helps operate the regional distribution system, responds to disturbances, coordinates outages and switching activities, and communicates system events. The role uses distribution-control, mapping, outage-management, notification, radio, and telephone systems. The operator completes training and development to progress to the Regional Distribution System Operator level and must be willing to work rotating shifts and overtime when needed.

Requirements

• Associate's degree or higher in Electrical Engineering or Electrical Engineering Technology, or a related certification from an accredited institution; alternatively, 2–4 years of related work experience demonstrating an understanding of distribution-system operation will be considered.
• Pass the Edison Electric Institute (EEI) System Operator/Power Dispatching Test (SO/PD II).
• Effective problem-solving, multitasking, and teamwork skills.
• Ability to prioritize work for efficient and safe operations.
• Knowledge of, or ability to learn, Transmission and Distribution operation, maintenance, and construction practices, procedures, work methods, materials, equipment, and tools.
• Strong reading and comprehension skills to interpret switching requests, engineering drawings, schematics, equipment instruction manuals, standards, and procedures used to develop distribution switching orders.
• Ability to develop, collect, organize, and analyze information from varied sources to develop switching orders and recommendations.
• Strong oral and written communication skills for communicating with customers, supervisors, peers, employees, and contractors involved with Transmission and Distribution facilities.
• Questioning attitude and ability to learn, produce results, and develop relationships.
• Maturity to exercise independent judgment on moderately complex projects and assignments.
• Excellent interpersonal and analytical skills to make quick assessments and well-thought decisions when needed.
• Knowledge of, or ability to learn, specific mainframe and computer applications.
• Ability to remain professional in a high-stress, high-volume work environment.
• Live within a 45-minute commute of the Holmdel or Morristown office.
• Willingness to work rotating shifts and be available for overtime when needed.

Responsibilities

• Monitor day-to-day operations of the regional distribution system.
• Adhere to safety requirements, including the Accident Prevention Handbook (APH) and Manual of Operations.
• Recommend operational improvements and communicate system events to appropriate personnel.
• Provide effective internal and external customer service.
• Operate SCADA Energy Management System (EMS), GIS computer system, PowerOn Outage Management System (OMS), Energy Delivery Outage Application (EDOA), DCC Notification System, radio systems, and telephone systems.
• Analyze system disturbances and act promptly to restore the system to a normal configuration.
• Provide technical analysis and monitor systems; schedule and/or authorize FirstEnergy distribution equipment outages and load transfers.
• Develop detailed scenarios to identify operating problems caused by contingency outages.
• Assign and direct switching activities and work assignments for field personnel.
• Monitor system and weather conditions.
• Coordinate staffing by calling additional resources to handle emergencies.
• Complete training and development to progress to the Regional Distribution System Operator level.
• Maintain a basic understanding of Bargaining Unit Agreements with field labor.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree