Distribution System Operator I (P: 103291)

FirstEnergy • Morristown, NJ

1d • $87,210 - $123,120 • Onsite

About The Position

Jersey Central Power & Light (JCP&L), a subsidiary of FirstEnergy Corp., is hiring a Distribution System Operator I. The position is located in Holmdel or Morristown, New Jersey, and reports under the general supervision of the Regional Distribution Control Center staff. Candidates must live within a 45-minute commute of either office. The estimated pay range is $87,210–$123,120.

The role monitors and supports day-to-day regional distribution system operations, responds to system disturbances, coordinates outages and load transfers, and directs switching activities and field assignments. The operator uses distribution-control, mapping, outage-management, notification, radio, and telephone systems; monitors system and weather conditions; and coordinates additional staffing during emergencies. The position also includes safety responsibilities, customer service, communicating system events, recommending operational improvements, and completing training to progress to the Regional Distribution System Operator level.

Requirements

• Associate's degree or higher in Electrical Engineering or Electrical Engineering Technology, or a related certification from an accredited institution; alternatively, 2–4 years of related work experience demonstrating understanding of distribution-system operation will be considered.
• Pass the Edison Electric Institute System Operator/Power Dispatching Test (SO/PD II).
• Demonstrate effective problem-solving, multitasking, and teamwork.
• Effectively prioritize work for efficient and safe operations.
• Knowledge of, or ability to learn, transmission and distribution operation, maintenance, and construction practices, procedures, work methods, materials, equipment, and tools.
• Strong reading and comprehension skills to interpret switching requests, engineering drawings, schematics, equipment instruction manuals, standards, and procedures used to develop distribution switching orders.
• Ability to develop, collect, organize, and analyze information from varied sources to develop switching orders and recommendations.
• Strong oral and written communication skills for communicating with customers, supervisors, peers, employees, and contractors involved in transmission and distribution facility construction, operation, and maintenance.
• Demonstrate a questioning attitude to learn, produce results, and develop relationships.
• Sufficient maturity to exercise independent judgment on moderately complex projects and assignments.
• Excellent interpersonal and analytical skills to make quick assessments and deliver well-considered decisions when required.
• Knowledge of, or ability to learn, specific mainframe and computer applications.
• Ability to remain professional in a high-stress, high-volume work environment.
• Live within a 45-minute commute of the Holmdel or Morristown office.
• Willingness to work rotating shifts and be available for overtime when needed.

Responsibilities

• Monitor the day-to-day operations of the regional distribution system.
• Demonstrate commitment to safety, including adherence to the Accident Prevention Handbook and Manual of Operations.
• Recommend operational improvements and communicate system events to appropriate personnel.
• Provide effective internal and external customer service.
• Operate the SCADA Energy Management System, GIS computer system, PowerOn Outage Management System, Energy Delivery Outage Application, DCC Notification System, radio systems, and telephone systems.
• Analyze and promptly act on system disturbances so the system can be restored to a normal configuration.
• Provide technical analysis, monitor systems, and schedule and/or authorize distribution equipment outages and load transfers.
• Develop detailed scenarios to identify operating problems caused by contingency outages.
• Assign and direct switching activities and work assignments for field personnel.
• Monitor system and weather conditions.
• Coordinate staffing requirements by calling additional resources to handle emergencies.
• Complete training and development to progress to the Regional Distribution System Operator level.
• Maintain a basic understanding of Bargaining Unit Agreements with field labor.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree