Distribution Services - Logistics Coordinator

Border States•Fargo, ND

5d•Onsite

About The Position

The Distribution Service – Logistics Coordinator supports the daily operations of the team by analyzing inventory reports, coordinating returns, resolving invoice and receiving discrepancies, and providing exceptional customer service. This role plays a key part in ensuring accurate inventory management, effective vendor communication, and timely resolution of freight and receiving issues.

Requirements

Associates business/trade degree or equivalent work experience required.
Knowledge of material movements in SAP, reviewing PO history, and reviewing material history.
Working knowledge of PC Windows and Microsoft Office (Word, Excel, and Power Point) internet, email, required; and SAP software preferred.
Excellent customer service skills include being competent, accurate, responsive and engaged.
Possess a good understanding of all warehouse processes, including receiving, put away, bin maintenance and shipping.
Excellent interpersonal communication (reading, writing and speaking in English) and customer service skills.
Ability to plan, organize and use independent judgment.

Nice To Haves

Strong knowledge of electrical and/or communications products and vendors, industry experience and market knowledge and/or comparable education or experience preferred.

Responsibilities

Reviews incoming damage and shortages to identify packaging or handling issues, escalates concerns requiring corrective action, and monitors trends to develop and implement solutions.
Works collaboratively with branches, vendors and freight carriers to resolve related issues, including the filing and management of freight claims.
Reviewing inventory movement reports including batching, serial numbers, stock locations, and other inventory management reporting.
Coordinates the return of the damaged or defective material to the carrier or vendor, as well as quarterly and annual stock returns.
Investigates and resolves receiving discrepancies to identify and resolve variances between receiving and invoice quantities.
Provides responsive customer service to logistics inquiries and requests coming through phone calls, e-mails, instant messages, and other forms of communication.
Maintains strong, collaborative relationships with internal and external stakeholders.
Delivers proactive and responsive support to branch staff related to logistics-related needs.
Supports special project roll out, support and maintenance which includes, but is not limited to, new SAP projects, assisting other departments as needed.
Performs other duties as assigned by supervisor or designate.

Benefits

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time
bonuses to their employee-owners upon the achievement of branch and company goals