Distribution Scheduler

Berger Transfer & Storage•Walton Hills, OH

1d•Onsite

About The Position

Berger Transfer & Storage, Inc. is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development. As a testament to our people and performance, Berger was recently named Allied Van Lines’ 2025 Agent of the Year and earned the American Trucking Associations’ 2026 Moving & Storage Agent of the Year – Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences. At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”. Berger Transfer & Storage, Inc. is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States. At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger’s Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interactions, and strive to be open, honest, and fair will be at the top of our list. Berger Transfer & Storage is seeking a DISTRIBUTION SCHEDULER to join our team in Cleveland, Ohio! Our Distribution Scheduler is responsible for routing in-home white glove deliveries of new furniture. This individual will be working with our routing software to create daily routes for drivers. Other responsibilities include working with the local furniture store and customers to schedule deliveries and resolve any delivery issues. This role will work with warehouse crews to determine that all items for the deliveries are at our warehouse and ready for delivery prior to scheduling.

Requirements

High School Diploma or Equivalent (required)
Minimum of two years of customer service experience (required)
Strong customer service and interpersonal skills
Strong evaluation skills with high accuracy and attention to detail
Good verbal and written communication skills
Ability to calculate currency conversions and weight/volume calculations
Familiarity with the Microsoft Office Suite

Nice To Haves

College degree (preferred)

Responsibilities

Use delivery software to create daily routes for drivers
Work with warehouse crews to determine that all items for deliveries are present prior to scheduling delivery
Track items to be returned to vendor and work with the account to schedule return trucks
Assist in receiving trucks and verifying everything matches the manifest
Calling clients to inform them of delivery date and time
Other duties as assigned by management