Distribution Royalty Allocation Administrator (Royalty Operations)

SOCAN - The Society of Composers, Authors and Music Publishers of CanadaToronto, ON
CA$52,080 - CA$65,100Hybrid

About The Position

The Distribution Royalty Allocation Administrator is responsible for analyzing the allocation of foreign royalties to members and making any necessary corrections to ensure accuracy of payment. This role also involves analyzing held funds and returned royalties to determine the appropriate course of action. The position requires frequent communication and collaboration with internal SOCAN stakeholders (Legal, Membership, Finance) and external stakeholders such as foreign societies. Additionally, the administrator will identify process improvements, opportunities for efficiencies, and provide expertise on initiatives related to royalty exchange.

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Computer literacy required: Advanced knowledge of Microsoft Office Suite, (Word/Excel)
  • Excellent financial skills
  • Excellent research skills and problem-solving skills
  • Knowledge of existing SOCAN workflow
  • Strong time management skills to meet deadlines and ability to multi-task
  • Detail oriented
  • Strong problem solver
  • Analytical
  • Self-starter
  • Results-oriented
  • Thorough
  • Efficient
  • Proactive

Nice To Haves

  • Knowledge of repertoire, copyright and share splits is an asset
  • French is an asset

Responsibilities

  • Manage held funds process
  • Management of royalties owing related to foreign debit/credit pending
  • Research, document, reconcile financials and prepare adjustment paperwork to rectify distribution errors
  • Determine priority for resolving outstanding issues/backlog
  • Verification of flagging anomaly results and updating or correcting incorrect usage matches or no matches
  • Corrections that can include updates to record types, share splits and allocation of income to members for payment
  • Handling Membership Returns Corrections or any other requests from Membership to maximize foreign income to members and accuracy of payment
  • Maintaining the Watch-For List and ensuring associated items have been reviewed and corrections completed
  • Tracking incoming foreign payments and foreign performance data, including the reconciliation of debits, credits, foreign domestic returns and Pay Directs
  • Actively monitoring timelines for receipt of files and payments for all Foreign Society Distributions quarterly to avoid delays in processing and meeting SLA’s based on Tiers1, 2 and 3
  • Reconciliation of Invoices to Foreign Society Distributions and Files
  • Daily Foreign Distribution file retrieval from Foreign PRO’s via SOCAN’s FTP site or Foreign FTP sites
  • Identify and document possible improvements to business procedures and related processes associated with royalties owing activities
  • Establish and update Policies and Procedures relative to the processing of the relevant accounts (and ensure adherence to policy by Distribution staff)
  • Regularly communicate and liaise with Foreign Societies, and internal stakeholders such as Finance to ensure processes and activities are running smoothly and meeting timelines as necessary
  • Update repertoire/agreements as required
  • Act as subject matter expert in relation to returned royalties activities (including CISAC-related initiatives)
  • Provide guidance with the handling of Foreign Suspense processes
  • Manage activities related to the handling of Canadian Members Conflict, Reversionary Rights/Litigation/Foreign Domestic Returns
  • Other duties as required

Benefits

  • Twelve paid sick days annually (including five personal days)
  • Access to SOCAN fitness facility
  • Annual Performance Incentive bonus (dependent on a personal and company performance)
  • Defined contribution Pension Plan
  • Comprehensive, health and dental benefits program
  • Inclusive and collaborative working environment
  • 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based))
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