Rep II, Engineering

Southern Company • Americus, GA

5d • Onsite

About The Position

This position is responsible for providing engineering, design, construction coordination, project management, customer support, reliability improvement, asset management, and operational support activities associated with the electric distribution system within an assigned service area. Responsibilities include service design, estimating, customer coordination, engineering analysis, distribution planning support, project management, and construction coordination for overhead and underground distribution facilities serving residential, commercial, industrial, and governmental customers. The successful candidate must provide superior customer service while preparing and scheduling construction work to meet committed service dates. Responsibilities include writing and executing switching orders to safely maintain and operate the distribution system and assisting with planning efforts that support reliability and operational excellence. Additional responsibilities include responding to customer inquiries, investigating voltage complaints and claims, supporting compliance initiatives, and participating in asset management programs. The successful candidate will balance safety, customer satisfaction, reliability, compliance, and financial stewardship when making engineering and operational decisions. This position requires effective coordination with customers, contractors, operations personnel, line crews, corporate partners, and local leadership to successfully execute projects and achieve business objectives. The position also supports reliability improvement initiatives, system performance enhancement efforts, and continuous improvement activities. The candidate will participate in the on-call trouble supervision rotation and must be willing and able to respond to local, regional, and out-of-state storm restoration assignments, including extended work hours, overnight travel, and emergency response activities as business needs dictate.

Requirements

• Two-year accredited Technical Degree; OR Four-year accredited non-engineering degree; OR EUT Certificate; OR Equivalent utility experience and qualifications as determined by the company (for Distribution Engineering Representative).
• Bachelor's Degree in Engineering from an ABET-accredited university (for Distribution Engineer Associate and Distribution Engineer).
• Must possess a valid driver's license.
• Must have a safe work record and successfully follow established safety practices and policies.
• Knowledge of engineering and construction principles.
• Understanding of electrical engineering fundamentals and power systems.
• Knowledge of electrical system operations and distribution systems.
• Knowledge of underground and overhead construction practices.
• Working knowledge of the National Electric Safety Code (NESC).
• Proficiency with Microsoft Office products and related engineering software systems.
• Ability to utilize digital engineering tools, mapping applications, mobile technology, and data analytics to support business decisions.
• Ability to analyze operational and engineering data to support reliability and asset management efforts.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Excellent project management and organizational skills.
• Ability to prioritize and manage multiple projects while meeting deadlines.
• Ability to influence outcomes and build positive working relationships.
• Ability to exercise sound judgment and evaluate risk.
• Ability to manage customer expectations and resolve challenging situations professionally.
• Demonstrated leadership, accountability, and ownership of assigned work activities.
• Must demonstrate Georgia Power's "Our Values" behaviors: Safety First, Intentional Inclusion, Act with Integrity, Superior Performance.
• Pursue high standards for safety and customer service.
• Be self-motivated and self-directed.
• Take personal responsibility for projects, assignments, and operational issues through completion.
• Build positive relationships and work effectively with diverse employee groups and customers.
• Develop and maintain a thorough understanding of Georgia Power and Southern Company distribution construction practices, guidelines, standards, and procedures.
• Demonstrate a commitment to continuous learning and professional development.
• Foster strong working relationships across organizations and departments.
• Support a culture of operational excellence, accountability, and customer focus.
• Effectively evaluate risk and exercise sound engineering and operational judgment.
• Demonstrate adaptability and resilience during changing business conditions and emergency response situations.

Nice To Haves

• Electric utility experience.
• Distribution engineering experience.
• Utility operations experience.
• Construction coordination experience.
• Project management experience.
• GIS experience.
• Design software experience.
• Internal Georgia Power and Southern Company experience.
• EUT Certification.
• Bachelor's Degree in Electrical Engineering preferred for candidates being considered for placement as a Distribution Engineer.
• Knowledge of utility reliability principles.
• Knowledge of switching and distribution operations.
• Familiarity with GIS and mapping tools.
• Familiarity with OFS, JETS, Express Sketch/GIS, CSS, Socket, DistView, NMS Web, NJUNS, OUA, and Pole Foreman.

Responsibilities

• Design and coordinate overhead and underground distribution facilities.
• Prepare engineering designs, estimates, construction packages, and work orders.
• Manage assigned customer and company projects from initiation through completion.
• Schedule work to meet committed customer service dates.
• Support distribution planning and system improvement initiatives.
• Investigate customer concerns including voltage complaints, service issues, claims, and reliability concerns.
• Coordinate with customers, contractors, governmental agencies, operations personnel, and line crews.
• Support compliance, environmental, and asset management programs.
• Analyze operational and engineering data to improve reliability and system performance.
• Write and execute switching orders as qualified and authorized.
• Ensure all work complies with company standards, operating procedures, safety requirements, and applicable regulations.
• Support emergency response and storm restoration activities.
• Maintain appropriate records and documentation in accordance with company and regulatory requirements.
• Support reliability improvement initiatives.
• Assist with asset condition assessments.
• Identify opportunities for system improvement.
• Utilize operational data and field observations to improve system performance.
• Support risk-based prioritization of capital and maintenance work.
• Participate in compliance and asset management programs supporting safe and reliable electric service.

Benefits

• Relocation assistance may be available.
• Competitive base salary
• Annual incentive awards for eligible employees
• Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
• Additional compensation, such as an incentive program, may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree