Distribution Centre ManagerGestionnaire, centre de distribution
About The Position
IPEX is a North American leader in thermoplastic piping systems, committed to safety, innovation, and operational excellence. We are looking for a Distribution Center Manager to lead our Saint John, New Brunswick distribution operations and drive performance, safety, and customer satisfaction. The Distribution Center Manager (DCM) ensures the warehouse and yard operate at peak efficiency, with customer satisfaction as the primary goal. This role is responsible for supervising, organizing, and developing warehouse employees while establishing, monitoring, and managing operational goals. The DCM oversees all aspects of distribution center operations, including inventory management, logistics, safety, staffing, equipment utilization, and process improvement. By leading a high-performing team and maintaining a strong focus on safety, service, quality, and productivity, the Distribution Center Manager plays a critical role in supporting business objectives and delivering an exceptional customer experience.
Requirements
- College diploma in Logistics, Supply Chain Management, Business Administration, or a related field, or an equivalent combination of education and experience.
- 3-5 years of leadership experience within a warehouse, distribution, logistics, or supply chain environment.
- Ability to successfully pass a C-TPAT background check.
- Strong working knowledge of Microsoft Word, Excel, and Outlook.
- Experience with warehouse management systems and inventory control processes.
- Strong leadership, organizational, and people management skills.
- Proven ability to coach, motivate, and develop high-performing teams.
- Excellent problem-solving and decision-making abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong understanding of occupational health and safety requirements.
- Detail-oriented with a commitment to operational excellence and customer service.
Nice To Haves
- Experience leading teams in a unionized environment is considered an asset.
- SAP and RF scanning experience are considered assets.
- Bilingualism in English and French is considered an asset.
Responsibilities
- Oversee daily warehouse and yard operations to ensure service and quality standards are met.
- Develop and implement operational processes that improve productivity, efficiency, and customer satisfaction.
- Manage inventory accuracy through cycle counts, physical inventories, and system reconciliation.
- Monitor key performance indicators (KPIs) and implement corrective actions and improvement initiatives.
- Coordinate building, facility, and equipment maintenance activities.
- Ensure compliance with all company policies, operational standards, and regulatory requirements.
- Lead, coach, and develop a team of warehouse associates, leads, and supervisors.
- Foster a positive and collaborative workplace culture focused on safety, accountability, and customer service.
- Conduct performance reviews, establish employee goals, and support career development.
- Manage workforce scheduling and approve employee timecards.
- Address employee relations matters through coaching, counseling, and performance management practices.
- Promote a strong safety-first culture throughout the distribution center.
- Ensure compliance with Occupational Health & Safety regulations, company policies, and industry standards.
- Support and maintain programs such as C-TPAT and other corporate compliance initiatives.
- Deliver and monitor employee training to ensure regulatory and operational requirements are met.
- Develop and manage annual operating budgets.
- Monitor spending and analyze operational and financial performance.
- Identify opportunities for cost savings, operational improvements, and loss prevention.
- Prepare reports and communicate operational results to leadership.
- Work closely with Transportation, Procurement, Production, Customer Service, Human Resources, and other internal partners.
- Maintain strong relationships with carriers, vendors, customers, and external stakeholders.
- Resolve operational challenges while maintaining a high level of customer satisfaction and service.
Benefits
- Eligibility for company benefits
- Eligibility for incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
