Distribution Center Trainer

FERGUSON•Front Royal, VA

2d•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking a Trainer to join our Front Royal Distribution Center team! This position will coordinate the onboarding and training processes for new hires and cross-training associates within all aspects of the distribution center. If you have experience training or mentoring in a distribution center or warehouse environment, this is the position for you! Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

Requirements

Experience in operation of and training on Powered Industrial Equipment, such as forklifts and pallet jacks, and successful implementation of general safety programs
Experience working with Ferguson or similar supply chain operations
Ability to work a flexible schedule to accommodate training across multiple shifts
Prioritize, multitask and manage priorities through effective organization, delegation, and time leadership skills
Demonstrates effective listening skills through full understanding & execution
Proficient in Microsoft Word, Excel, PowerPoint and our learning management system: (ELM) Enterprise Learning Management
Ability to develop and deliver effective presentations to groups and communicate seamlessly with audiences across all levels
Strong interpersonal & customer service skills and a team-centric mentality
Continued focus on improving system efficiencies and business practices

Nice To Haves

2 + years of Training / Trainer experience in a warehouse or distribution environment is preferred
Training content development or instructional design is preferred

Responsibilities

Leads initial orientation and discusses overall training schedule
Conduct and facilitate on the job training programs for Ferguson DC associates
Trains associates on safety requirements within the warehouse
Completes one-on-one training of job specific warehouse operations and WMS processes
Audits work for adherence to training standards and SOPs
Meets regularly with Operations Manager and department leaders to provide suggestions for improvement
Ensures accurate tracking of training status for each associate
Audits training processes for each department to ensure consistency to SOPs
Lead all Powered Industrial Truck (PIT) training in the warehouse, including initial certification, recertification and accident retraining's.
Provide recurrent training for all certification and required safety training programs
Provide guidance and mentorship to associates