Distribution Center Supervisor

Watts Water•Franklin, NH

3d•Onsite

About The Position

This position is responsible for supervising warehouse and inventory operations within a distribution environment to ensure safe, accurate, and efficient receiving, storage, and shipping activities. The role provides day-to-day leadership to warehouse staff, owns short-term operational performance, enforces safety and operational standards, and leads continuous improvement initiatives to support inventory accuracy and operational effectiveness. The position reports to the Regional Distribution Center Manager and has direct supervisory responsibility for 20 or more employees in a distribution environment, with limited travel, as required.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business, or a related field, with 7+ years of progressive experience, including leadership accountability; or in lieu of a degree, 10+ years of progressive, relevant experience, including leadership accountability.
Advanced working knowledge of warehouse operations, inventory management, and ERP systems
Proficiency in Microsoft Office applications, including Excel and Word.
Ability to interpret policies, procedures, and safety requirements and apply them consistently and fairly.
Demonstrated ability to lead teams, manage performance, and address employee concerns in a professional and consistent manner.

Nice To Haves

Experience supervising employees in a warehouse or distribution environment is an asset.
Advanced working knowledge of SAP ERP, including Warehouse Management–related transactions, reporting, and inventory controls.
Demonstrated experience applying LEAN principles and continuous improvement practices.

Responsibilities

Provide direct supervision and leadership to a team of warehouse employees, ensuring daily operations are staffed, organized, and executed effectively.
Coach, develop, and support employees through regular feedback and training, while setting clear expectations and holding individuals accountable for performance, attendance, and safety in a fair and consistent manner.
Own short-term operational performance for the distribution center, including productivity, inventory accuracy, safety metrics, and service levels.
Plan and optimize warehouse layouts, workflows, and material handling methods to support safe, efficient receiving, storage, and shipping operations.
Oversee inventory control activities, including cycle counts, discrepancy investigations, and corrective actions to ensure accuracy and compliance.
Lead and implement continuous improvement initiatives, including process, layout, and system enhancements that improve efficiency and operational performance.
Establish work procedures, schedules, and staffing plans to meet operational requirements while balancing service levels and labor efficiency.
Prepare and analyze operational and productivity reports; identify trends and implement corrective actions as required.
Make independent operational decisions within established guidelines to address staffing, workflow, inventory, and service-level issues.
Provide primary operational input into hiring, performance management, discipline, and employee development decisions.
Enforce company policies, safety standards, and regulatory requirements; promote a strong safety culture through incident reporting and follow-up.
Partner with the DC Manager and cross-functional teams to support departmental planning, operational readiness, and continuous improvement initiatives.
Perform other duties as may be assigned.