Distribution Center Shipping Clerk

Amer Sports•Ogden, UT

9d•Onsite

About The Position

Amer Sports is seeking a Shipping Clerk to support inbound and outbound shipping operations at its distribution center in Ogden, Utah. The role ensures accurate, efficient, and timely movement of goods by coordinating shipments, maintaining system transactions and routing documentation, managing customer compliance requirements, and working with operations, customer service, vendors, and logistics providers. The Shipping Clerk helps resolve shipping issues, maintain service expectations, and move orders from the distribution center to their final destinations. The position works on site and requires the AM shift, Monday through Thursday, 5:00 a.m. to 3:30 p.m., with flexibility to work other shifts or hours based on business needs and to stay later when needed for late truck pickups. The employee must be willing to become forklift certified, including high reach.

Requirements

High school diploma or equivalent (GED) required.
Strong customer service skills and the ability to communicate professionally and respond effectively to questions and concerns.
Strong reading comprehension and logistical skills.
Strong planning and organizational skills, including the ability to manage multiple priorities and meet deadlines.
Proficiency in Microsoft Office, particularly Word and Excel, and ability to learn and navigate inventory computer systems.
Excellent troubleshooting and problem-solving skills, including identifying issues, determining root causes, and implementing effective solutions.
Highly organized and detail-oriented, with a focus on accuracy and efficiency in shipping documentation and transactions.
Willingness to work the AM shift Monday through Thursday, 5:00 a.m. to 3:30 p.m., and flexibility to work other shifts or hours based on business needs.
Willingness to become forklift certified, including high reach.

Nice To Haves

Prior shipping, receiving, or warehouse experience is preferred but not required.

Responsibilities

Become the expert in activities related to the inbound and outbound shipping office.
Work with inbound and outbound supervisors to support a steady, accurate flow of orders through the distribution center.
Partner with customer service to manage exceptions and priorities and serve as the point of contact for outbound shipment questions.
Complete all transactions in SAP.
Work with customer vendor operations teams to ensure timely pickup of collect goods.
Learn and manage the end routing process for each customer.
Keep routing guides updated in a timely and efficient manner.
Coach and train employees on end-to-end shipping, receiving, and scheduling processes.
Work with logistics partners to ensure on-time pickups and drop-offs.
Troubleshoot compliance-related chargebacks, identify root causes, and suggest alternative solutions.
Track compliance-related issues and respond to them in a timely, professional manner.
Maintain a safe, clean work environment, including tidy shelves, pallet areas, and workstations.
Follow company and legislative health and safety procedures, rules, and regulations.
Work with minimal supervision.
Maintain cross-training capabilities in other areas to help meet business needs.
Become forklift certified, including high reach.
Assist with all aspects of outbound dock operations.
Maintain scheduling flexibility, including staying later as needed to support late truck pickups.
Perform other duties as assigned.