Distribution Center Operations Supervisor

CVS Health•La Habra, CA

20h•$43,888 - $93,574•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Distribution Center Operations Supervisor reports to the Manager of DC Operations and serves as the primary point of contact for warehouse employees. This role is responsible for leading a high-volume distribution operation while driving safety, productivity, quality, and service performance. The Supervisor provides leadership and development to warehouse associates, owns key operational metrics, and utilizes data-driven decision-making to identify opportunities, solve problems, and improve business results. The successful candidate will possess a continuous improvement mindset, challenge the status quo, and drive sustainable process enhancements that improve operational efficiency, employee engagement, and customer service outcomes. This leader will partner closely with cross-functional teams to execute operational priorities and support changing business needs across the distribution center. Shift: Monday-Friday, 3:30 PM-12:30 AM (with potential extension to 2:30 AM based on business needs). Occasional weekends as required.

Requirements

3+ years of leadership experience in a distribution center, warehouse, logistics, manufacturing, or supply chain environment.
Experience with Lean, Continuous Improvement, Six Sigma, or related operational excellence experience.
Experience with Microsoft Word and Excel

Nice To Haves

Experience working in a unionized environment.
Experience supervising 30+ associates.
Knowledge of Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) systems.
Lean and/or Six Sigma Green Belt certification.
Bachelor's degree.

Responsibilities

Lead and develop large teams in a fast-paced, high-volume distribution environment.
Drive Lean and continuous improvement initiatives to eliminate waste, improve workflows, and enhance operational performance.
Own operational KPIs and drive measurable results in productivity, quality, safety, and service.
Drive continuous improvement initiatives and implement process enhancements that improve operational performance and efficiency.
Utilize data, metrics, and reporting tools to support decision-making, identify opportunities, and solve operational challenges.
Conduct root cause analysis and implement corrective actions to improve performance and prevent recurring issues.
Coach, train, and develop employees while fostering a culture of accountability, engagement, and operational excellence.
Lead change initiatives and support the implementation and adoption of new processes, procedures, and operational priorities.
Communicate effectively with employees and leadership to ensure alignment of goals, expectations, and business needs.
Leverage Microsoft Office and operational systems to monitor performance and manage daily operations.
Knowledge of Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) systems.
Support operational needs across shifts and departments and changing business priorities.