Distribution Center Operations Manager

Drive Medical•Palmetto, GA

2d•$90,000 - $112,500•Onsite

About The Position

As Operations Manager, you will play a key role in managing the day-to-day Operations at a local Distribution Center including but not limited to shipping, receiving, inventory control. Oversees all distribution activities and ensures agreed service levels are met for customers. Responsible for ensuring infrastructure, processes and organization are continuously developed to support requirements. Continually optimizes DC to improve cost, productivity, service, and talent. The Operations Manager will ensure that all orders are processed within the company set metrics and will report directly to the Director of Operations.

Requirements

Bachelor’s degree or equivalent of 5 to 10 years related experience
Extensive experience in a leading warehouse management
Experience in warehouse setup and design (product slotting, pick path optimization, engineering standards)
Experience in people Management
Experience with customer and vendor engagement
Extensive knowledge in SAP or equivalent warehouse management systems
Excellent written & oral communication skills
Ability to effectively interact with various internal and external customers/ vendors
Ability to multi-task
Ability to organize efficiently and effectively
Ability to exercise logical and sound judgment
Ability to work independently
Willingness to be on call for emergencies
Proficient skills using MS Office Suite (MS Excel, Project, Word, PowerPoint, Outlook)
Proficient project management skills
Proficient decision making and problem-solving skills
Proficient mediation skills

Nice To Haves

Master’s Degree within Logistics/Engineering/Business Management preferred
Preferred Certification in Lean/Six Sigma

Responsibilities

Management of the Quality Management System and ISO certification expectations
Provide support and leadership to distribution center staff
Develop and improve warehouse processes
Strive for continuous improvement following the Lean principles
Ensure the compliance with national and company Health & Safety regulations
Organize and supervise the functions of assigned areas
Collaborate to optimize the storage space and material flow using warehousing practicing - proper warehouse space utilization, slotting, and inventory management
Ensure stock integrity in compliance with rules set by Inventory Control
Develop and Implement Distribution Best Practices
Engage, manage and drive accountability to direct reporting staff
Develop people through appropriate training, performance reviews and structured succession plans as appropriate
Ensure recruitment of non-exempt and exempt personnel for approved positions
Have a customer focused approach to distribution quality and service
Report on all associated metrics and ensure meeting exceeding in all areas
Ensure and control quality and performance of suppliers, who contribute to the warehouse performance (suppliers of packaging material, temporary labor etc)
Manage communication with the customer service organization to ensure focusing on improving service and quality
Ensure employee development and morale is a key focus
Ensure the compliance of SOP’s
Fully understand and manage overall distribution spend
Participate in various projects as advised by the direct Manager
Identify and advise pro-actively on strategic development needs (operation / infrastructure / automation)
Identify and develop detailed concepts for operational improvements
Ensure continuous improvement process using Lean applications/tools
Review assigned operational areas daily to ensure the distribution center is neat and well organized and that damage to product, equipment and facility is prevented
Ensure that all safety procedures and policies are followed
Drive employee engagement consistent with company values