Distribution Center Department Manager

Ferguson Enterprises•Coxsackie, NY

25d•Onsite

About The Position

Ferguson is seeking an experienced Distribution Center Department Manager for its distribution center in Coxsackie, New York. The role leads warehouse operations within an assigned function, which may include Receiving, Inventory Control, Replenishment, Order Fulfillment, Picking, Shipping, or another operational department. The manager drives operational excellence with a people-first approach focused on safety, service, quality, productivity, and continuous improvement. The manager leads supervisors and hourly associates and works with cross-functional partners to support efficient warehouse operations and exceptional customer service. The position includes managing daily operations and inventory flow, improving performance, supporting staffing and labor planning, developing team members, ensuring safety and compliance, and coordinating with other departments and shifts.

Requirements

At least 5 years of experience in warehouse, distribution, logistics, manufacturing, or supply chain operations.
At least 3 years of leadership experience managing warehouse associates, team leads, and/or supervisors.
Experience leading operations in a fast-paced, high-volume environment.
Demonstrated ability to drive performance through coaching, development, and accountability.
Working knowledge of Warehouse Management Systems (WMS) and Labor Management Systems (LMS).
Strong understanding of warehouse operations, inventory management, and productivity measurement.
Knowledge of OSHA regulations and warehouse safety standards.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, leadership, and interpersonal skills.
Proficiency with Microsoft Office applications and operational reporting tools.

Nice To Haves

Bachelor's degree in Business, Supply Chain Management, Logistics, Operations Management, or a related field.
Experience leading multiple warehouse functions, including receiving, inventory control, replenishment, order fulfillment, picking, and shipping operations.
Experience with Lean, Six Sigma, Kaizen, or other continuous improvement methodologies.
Multi-shift leadership experience within a large-scale distribution center environment.
Experience with labor planning, workforce management, and goal-based operations.

Responsibilities

Lead daily operations in an assigned warehouse department to achieve productivity, quality, service, and safety objectives.
Direct the flow of inventory, materials, and customer orders throughout the distribution center.
Monitor operational performance and implement solutions to improve efficiency, accuracy, and throughput.
Ensure compliance with standard operating procedures, inventory controls, and company policies.
Support labor planning and staffing strategies to meet changing business demands.
Coordinate with other departments and shifts, and support operational readiness during peak periods, seasonal fluctuations, and special business initiatives.
Recruit, onboard, coach, and develop supervisors and hourly associates in partnership with HR.
Set performance expectations and provide regular feedback and recognition.
Build an inclusive, accountable, and engaged team culture; conduct performance reviews, talent assessments, and development planning discussions.
Identify high-potential talent and support succession planning.
Promote safety and ensure compliance with OSHA regulations, company standards, and facility safety procedures.
Conduct safety observations, audits, and investigations as needed; lead corrective and preventive action plans.
Maintain housekeeping and operational standards for a clean, organized, and safe work environment.
Partner with transportation, inventory, customer service, maintenance, and distribution center leadership teams to achieve operational goals.
Resolve operational issues affecting workflow, inventory accuracy, customer commitments, or associate productivity.
Communicate department priorities, performance expectations, and operational updates to key partners.
Support strategic business initiatives within the distribution center.