DC Application Support Specialist - Ground Floor Opportunity - Columbus, Ohio

The Wasserstrom Company • Columbus, OH

4d • Onsite

About The Position

The Wasserstrom Company, a leading Food Service Distributor established in 1902 and family-owned, is seeking a Distribution Center Application Support Specialist. This role is crucial for the organization’s supply chain and warehouse management operations, functioning as a business analyst, technical troubleshooter, and subject-matter expert. The specialist will provide analytical and technical support to ensure the stability, efficiency, and continuous improvement of warehouse systems. Working in a collaborative team environment that values clear communication, structured problem-solving, and operational excellence, the position involves researching and diagnosing system issues, analyzing data, supporting system enhancements, troubleshooting and configuring hardware, and developing solutions for complex warehouse and supply-chain challenges. Successful candidates are curious, adaptable, and tenacious professionals with strong problem-solving skills, ambition, a commitment to high-quality results, and a working knowledge of relational databases and SQL. This role is ideal for individuals who thrive in dynamic environments, are eager to learn new tools and technologies, and want to apply their technical skills to diverse operational needs.

Requirements

• Bachelor’s degree in MIS or CIS
• 1 – 2 Years Related Experience
• Previous Experience with Korber or similar WMS.
• Strong proficiency in SQL/T-SQL, JavaScript, and Microsoft technologies (Power BI, SSRS, Visual Studio, GitHub).
• Technical ability to learn and use a variety of software programs, such as .NET, RPGIII, RPGIV, RPG/ILE, and RPG Free.
• Communicates well with others; speaks and writes clearly; asks for and offers help when needed
• Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality
• Detail oriented; meets quality standards and demonstrates accuracy and thoroughness
• Organized; completes work in a timely manner; able to prioritize and meet deadlines
• Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work

Responsibilities

• Manage the technical aspects of the Infios/Körber/High Jump WMS or similar systems to optimize workflows
• Uses full-stack SQL query language to manage projects
• Troubleshoots, performance tuning, writes technical specifications from functional design specifications
• Delivers timely, well-structured updates to management regarding system or hardware issues, resolutions, and ongoing support activities
• Is proactive in exploring solutions to unfamiliar issues for the customer by expanding technical knowledge and exploring unique solutions
• Uses experience to configure, troubleshooting or maintain Zebra RF Scanners, Window Servers or Print Servers
• Creates and interprets technical design documents using the Microsoft Office Suite of products and other software
• Understands and uses distribution business processes and change management processes
• Uses networking tools, Windows operating systems, and database management systems to perform work
• Other duties as assigned

Benefits

• major medical
• dental
• immediate accrual of paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level