Distribution Center Admin Support Supervisor

BBB | Better Business Bureau•Smyrna, TN

1d•Onsite

About The Position

The Distribution Center Administrative Support Supervisor oversees daily administrative operations for the Distribution Center — supervising office staff, managing Customer order requests as point contact for Customer Service Dept, office and production supplies, internal P.O stock replenishments, stock and order reporting, inventory count processes in Oracle ERP, and supporting warehouse leadership. This role serves as a liaison across operations, customer service, finance, vendors, and corporate teams.

Requirements

High school diploma or equivalent required.
3+ years of administrative, purchasing, or inventory experience in a distribution/warehouse environment.
1+ years of supervisory experience.
Hands-on experience with Oracle ERP or similar ERP/WMS systems.
Strong Microsoft Excel proficiency and organizational skills.

Nice To Haves

Experience managing temporary staffing agency relationships.
Experience with vendor negotiations or AP/invoice resolution.

Responsibilities

Supervise administrative staff; assign, prioritize, monitor workloads and act as a secondary backup resource for the office.
Train, onboard, and coach team members to improve performance and efficiency while meeting daily targets.
Act as the Primary contact for Customer Service regarding order and shipping inquiries, order exceptions and inventory availability.
Manage the full lifecycle of internal Purchase Orders (P,Os) replenishment in Oracle ERP and Customer Orders from creation, removal, and revision to facilitate daily order picking and packing tasks.
Through ORCL reports, resolve aged, unreleased, and order allocation for Customer orders.
Support cycle count reconciliation and warehouse slotting activities, monitor inventory accuracy and investigate discrepancies between Oracle ERP and physical inventory.
Weekly management of office and production supply re-ordering points, P.O placements , supply receipts and reconciliation of vendor invoice payments.
Partner with Accounts Payable/Finance to resolve invoice and payment discrepancies tied to vendor purchasing.
Communicate labor needs and address attendance/performance concerns for temporary associates.
Support vendor evaluations and business discussions.